Portfolio Administrator
About The Position
As a Portfolio Administrator within PNC's Private Bank organization, this role is based in Cleveland, Ohio, with possible locations in Louisville, Kentucky, or Indianapolis, Indiana. The position requires time in the office, although some responsibilities may be performed remotely at the manager’s discretion. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Portfolio Administrator is responsible for consistent and compliant administration of PNC Private Bank investment management, IRA, and other non-trust accounts. The role administers assigned accounts according to governing documents, state law, and AMG policies and procedures; completes account reviews and routine administrative activities; and resolves issues of limited complexity. It uses PNC Private Bank systems to support investment management for a limited portfolio of accounts with relatively low complexity and fiduciary risk. Depending on the business segment, the position may also provide investment support and administrative activities. The role collaborates with internal partners to solve problems and escalates anticipated or known account and client issues and concerns. Employees are expected to focus on customers by applying relevant values and practices to customer needs and satisfaction, and to manage risks in accordance with PNC’s Enterprise Risk Management Framework. The position is incentive eligible, with incentive payment based on company, business, and/or individual performance.
Requirements
- Bachelor’s degree (listed education: Bachelors).
- Typically requires less than one year of professional experience and/or successful completion of a formal development program.
- A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Knowledge and skills in account management, accuracy and attention to detail, effective communications, fiduciary responsibilities, and problem solving.
- No required certifications.
- No required licenses.
Responsibilities
- Administer PNC Private Bank investment management, IRA, and other non-trust accounts consistently and in compliance with legal and fiduciary regulations, policies, and procedures.
- Administer assigned accounts in accordance with governing documents, state law, and AMG policy and procedure.
- Complete administrative account reviews and activities and resolve routine, minimally complex issues.
- Use PNC Private Bank systems to support investment management for a limited portfolio of accounts with relatively low complexity and fiduciary risk.
- Depending on the business segment, provide investment support and administrative activities for the investment management business.
- Collaborate with internal partners to solve problems.
- Escalate anticipated or known account and client issues and concerns.
- Focus on customer needs and satisfaction when making business decisions and creating customer solutions.
- Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.
Benefits
- Medical and prescription drug coverage, including a Health Savings Account feature
- Dental insurance
- Vision insurance
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select fully paid programs
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Incentive compensation based on company, business, and/or individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
