Senior Policy Specialist, Legal Content Policy and Standards

Google•Austin, TX

1d•$136,000 - $196,000

About The Position

Legal Content Policy & Standards (LCPS) develops, implements, and operationalizes scalable policies and standards for legal content compliance across Google products and services. The team handles requests from external parties around the world, including users and governments, to remove potentially illegal content while striving to strengthen user trust, safeguard access to information, preserve user expression, and protect intellectual property rights. Within Google Trust & Safety, the role focuses on legal content removals across the Americas. It analyzes content moderation trends and policy and regulatory issues, leads cross-functional discussions about emerging regulations, manages sensitive government-request escalations, and develops scalable policies and guidelines for handling high volumes of requests. The role is exposed to graphic, controversial, and upsetting content and participates in an on-call rotation for high-priority escalations, including those outside standard work hours and on weekends or holidays.

Requirements

Bachelor's degree or equivalent practical experience.
Five years of experience in a policy, legal, Trust & Safety, or technology environment.
Ability to balance legal considerations in resolving issues.
Willingness to handle exposure to graphic, controversial, and upsetting content and participate in an on-call rotation, including weekends and holidays.

Nice To Haves

JD, MBA, or master's degree.
Experience developing, implementing, and maintaining policy.
Experience with data analysis, data tools such as SQL, operations, or trend identification.
Knowledge of the socio-political landscape, history, and current events in countries in the Americas.
Excellent problem-solving and critical-thinking skills, with attention to detail in an ever-changing environment.
Proven project-management and communication skills, especially with cross-functional partners.

Responsibilities

Identify and analyze content moderation trends and key policy and regulatory issues affecting the Internet in the Americas, serving as a thought leader on legal content removals.
Lead discussions with cross-functional stakeholders about emerging regulations and their implications for Google's legal removals landscape.
Manage content operations and drive escalations of sensitive government requests by liaising with Product, Policy, Communications, and Legal teams.
Balance legal considerations to resolve issues effectively.
Develop and launch scalable policies and guidelines for handling large volumes of requests based on regional trends and legal issues, including data protection, copyright, and defamation.
Participate in an on-call rotation to manage high-priority escalations outside standard work hours, including weekends and holidays.