Senior Platform Optimization Analyst

Progress Residential • Tempe, AZ

1d

About The Position

The Enterprise Platform Operations team is seeking a Senior Analyst to help design, measure, and optimize data-informed service and property-turn workflows for a single-family residential operator. This role blends data analysis, workflow design, and process improvement. The ideal candidate is a self-starter who can turn ambiguous business needs into reliable analytical solutions and clear recommendations in a fast-paced environment.

Requirements

• 5+ Years of analytical experience
• Strong SQL skills and experience solving complex data and business problems.
• Experience gathering requirements, defining metrics, validating data, and developing reliable analytical outputs.
• Ability to understand broader business context, challenge assumptions, and distinguish symptoms from root causes.
• Experience analyzing workflows and coordinating effectively with both business and technical partners.
• Strong written, presentation, and data-storytelling skills, with the ability to communicate to technical and non-technical audiences.
• Comfort working independently, managing ambiguity, and driving cross-functional efforts from discovery through recommendation.

Nice To Haves

• Experience with Python
• Palantir Foundry
• Looker, Tableau, Power BI, or a similar visualization tool
• Customized GPTs or other business-focused AI solutions experience preferred
• Experience with data architecture concepts spanning databases, transformation layers, semantic models, and applications
• Real estate, property management, field service, or property turn workflows is a plus

Responsibilities

• Use analytical tools to investigate operational questions, identify trends, diagnose performance issues, and support decisions.
• Translate business needs into clear requirements, metric definitions, analytical logic, and visualizations.
• Examine workflows end to end—including process steps, handoffs, systems, data, and integrations—to identify root causes, failures, and improvement opportunities.
• Partner with business and technical teams to design practical, scalable solutions and measure their impact on cost, efficiency, quality, and customer satisfaction.
• Present findings through concise commentary, visualizations, documentation, and stakeholder-ready presentations.
• Assess where AI or automation can improve workflows, while clearly communicating tradeoffs involving accuracy, transparency, risk, cost, and human oversight.

Benefits

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed