Senior Analyst, Laboratory Optimization

Aspen Dental•Chicago, IL

5d•$90,000 - $105,000•Hybrid

About The Position

The Senior Analyst, Laboratory Optimization role drives laboratory efficiency and profitability for the Aspen Dental branded practices, with a focus on using data analysis and operational insight and best practices to help practice owners make informed decisions to ensure patients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders to advise on operational planning to support Aspen’s aggressive growth goals.

Requirements

Bachelor's degree is preferred.
A minimum of 3-5 years of experience managing complex datasets and presenting to executive leadership.
Detail Oriented.
Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers.
Financial and analytical skills required.
Experience using AI to drive efficiency and analysis.
Experience using PMO software’s such as Monday.com and Smartsheet.
Excellent verbal and written communication skills.
The ability to balance multiple, high priorities initiatives simultaneously.
Experience using the Microsoft Suite, including but not limited to Executive Level Summary ppt decks, functional ppt decks, and excel workbooks.
The ability to conduct up 10-15% domestic travel.

Responsibilities

Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.
Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement.
Provides weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.
Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.
Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.
Partners with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level.
Drives end to end continuous improvement to achieve denture KPI goals.
Provide strategic feedback and coaching to office teams to drive initiative performance.
Develops job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.