Senior Platform Manager, VLP & PLM – Fixed-Term

Patagonia•Reno Service Center, NV

5d•Hybrid

About The Position

The Product Technology Team is part of Patagonia’s Technology department and partners with Product Creation, Creative, Footprint, and Marketing teams to deliver the platforms that power how our products come to life, from concept through production. In support of our mission to Save Our Home Planet, this role will own the health and evolution of Patagonia’s Visual Line Planning (VLP) and Product Lifecycle Management (PLM) platforms, which sit at the heart of how we plan, develop, and bring products to life. As a Senior Platform Manager at Patagonia, you will lead VLP and PLM platform improvements that connect teams, remove friction, and enhance the tools people rely on every day. You will design, manage, and evolve platforms, systems, and processes, solving complex challenges and contributing your expertise to strategic initiatives. Partnering closely with technical and business stakeholders, you will drive platform performance, lead release governance, and champion quality and consistency to keep Patagonia’s technology foundation resilient and scalable.

Requirements

6+ years of platform management, systems administration, or platform operations experience, including leading cross-functional platform configuration, optimization, and delivery across enterprise systems.
Experience establishing enterprise documentation standards and quality governance practices for platform configuration, including metrics, traceability, and compliance frameworks.
Proven ability to drive platform performance analysis, leading cross-functional optimization efforts to improve scalability and reliability.
Experience leading cross-functional incident management and resolution, including root cause analysis and systemic improvement initiatives that strengthen platform stability.
Strong knowledge of enterprise release management practices, including governance, readiness processes, automation, and continuous delivery.
Expertise with Microsoft Office applications and project management software (e.g. Word, Smartsheet, Excel, PowerPoint, DevOps, JIRA, ClickUp).

Nice To Haves

Experience working within the Apparel, Retail, or Multi-Channel industries is a plus.
Experience managing or administering VLP and/or PLM platforms in a product creation environment.
Experience in the Apparel or Softgoods industry, with familiarity in product development workflows from concept through production, is a plus.

Responsibilities

Drive VLP and PLM platform solution optimization and best practices to improve quality, performance, and consistency, aligning team objectives with business priorities and governance requirements.
Direct end-to-end platform enablement, including documentation, user training, hands-on support, and participation in implementation and future enhancement solutioning.
Lead enterprise documentation standards for platform configuration, ensuring consistency and traceability across systems and providing technical oversight and future roadmaps for integration initiatives at scale.
Cultivate strong relationships with technical and business stakeholders, translating platform needs into actionable priorities and shaping outcomes across functions.
Drive platform performance analysis frameworks, leading cross-functional efforts to optimize scalability, reliability, and efficiency.
Orchestrate cross-functional incident management and drive systemic improvements in platform stability and uptime.
Lead enterprise release governance and readiness across VLP and PLM platforms, integrating automation and continuous delivery practices.
Lead quality governance and data integrity workflows, establishing metrics and automation that ensure performance, compliance, and reliable data flows for downstream decision-making.
Collaborate with Product Technology leadership and peer platform managers to shape priorities, navigate cross-platform dependencies, and make decisions that support the broader product technology ecosystem.
As an individual contributor, conduct your work in alignment with Patagonia’s Leadership Expectations – Leading Self principles: Build People + Teams, Drive Results, Demonstrate Good Judgment.