Senior Platform Manager, Authorizations

Mission Lane

4d•$123,000 - $150,000•Remote

About The Position

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. We're looking for an authorizations and transactions expert to own the systems that decide, in real time, how well a Mission Lane card works, reporting to the TSYS Principal Platform Manager. The impact you'll make: Somewhere right now, a Mission Lane cardholder is tapping their card at checkout or pulling up their digital wallet, trusting that it will work. The TSYS, Visa and related systems behind that moment are exactly what this role owns. The Senior Platform Manager in this role will make sure the credit customers have built with us is instantly accessible when they need it, so they can keep moving forward. Success looks like: Cards and tokens work reliably, every time. Authorization rules are tuned to balance fraud risk, utilization, and customer experience. Features like virtual cards ship quickly, backed by the testing rigor to get them right the first time. You're known as the internal go-to for auth and transaction questions; Fraud and Product bring you into the room early, while decisions are still being shaped.

Requirements

Strong, hands-on expertise in TSYS TS2 authorization and transaction processing
A track record of proactively solving complex platform problems with limited management oversight
Experience working across Fraud, Product, Engineering, and similar teams, translating platform complexity so others can act on it
Strong communication skills in group settings and with vendors and leadership, including developing and presenting recommendations independently
Experience building or maintaining auth monitoring, alerting, and reporting infrastructure
Experience developing and executing testing plans for platform changes in a fast-moving environment
Ability to travel ~4-6 times per year for high-quality in-person collaboration.

Nice To Haves

Experience optimizing digital wallet and token provisioning configurations
SQL proficiency for auth data analysis, monitoring, and troubleshooting
Experience with Agile methodologies and tools (e.g., Jira, Confluence)

Responsibilities

Auth and transaction platform health: monitoring, configuring, and optimizing authorization settings, decline rates, and transaction matching across TSYS (TS2) and Visa
Fraud partnership: token lifecycle, authorization settings, stand-in processing logic, virtual card management, and over-limit authorization policies
Product partnership: transaction and auth data mapping across app, web, and agent experiences, and token provisioning enhancements
Operational infrastructure: auth monitoring dashboards, Snowflake queries, TSYS auth log translation, and TS2 configuration and deployment
Testing and discovery: a standardized testing approach for auth/tx changes, including testing workbooks and release rigor, plus discovery work to understand platform capabilities and help shape the execution roadmap
TS2 core backup: Terms, Statements, and Cards support when the primary team needs it