Senior Platform Engineer

As a Senior Platform Engineer at Mux, you will be responsible for contributing to the design and operation of the infrastructure that powers Mux's high traffic, distributed platforms. You will work cross-functionally to ensure that services are scalable, reliable, and easy to consume and operate. Your role will involve building internal tooling, automation, and shared infrastructure components to support and increase the accessibility of our platform services. Additionally, you will collaborate with engineering teams to build new features at scale while championing best practices for availability, reliability, and production readiness.

Participate in the design and deployment of major shared infrastructure components to meet the growing demands of the distributed systems powering our products

Build tooling and automation to support and increase the accessibility of our platform services augmenting the velocity of our product engineering teams

Debug production issues across applications and services at all layers of the infrastructure stack

Partner with engineering teams to build new features at scale while improving internal engineering standards, tooling, and processes

Champion best practices for availability, reliability, capacity planning, incident management, and production readiness

Participate in roadmap planning and prioritization

• Experience building and scaling business-critical Kubernetes infrastructure through all phases of the cluster lifecycle
• Strong software engineering skills (experience with Go or multiple languages a bonus)
• Knowledge of engineering fundamentals such as TCP/UDP, HTTP, TLS, DNS, and Linux system administration
• Ability to mature platforms through abstraction, automation, and iteration to create a seamless user experience for development teams
• Maintaining healthy, respectful relationships within the team and across organizations
• Building and evolving CI/CD tools and pipelines (Bazel, Terraform on AWS and/or GCP, Argo CD/Workflows/Rollouts)
• Implementing and utilizing infrastructure observability and monitoring tools (Prometheus, Grafana, Elasticsearch, OpenTelemetry)
• Hashicorp Vault and Secrets Management experience
• Nice to have: Video technology experience (ingest, live-streaming, RTMP routing, content delivery, global networking)
• Nice to have: Event streaming platforms or data pipelines (Apache Kafka)
• Nice to have: Distributed databases (CockroachDB, ClickHouse)
• Nice to have: Experience with ingress and Service Meshes (Envoy, Cilium or similar)

• Merit increases
• Equity
• Home office stipends
• Paid holidays
• Unlimited PTO
• Medical, dental, vision, short and long-term disability benefits, and life insurance
• Flexible PTO with 2-week minimum + 11 company holidays
• Weekly no-meeting days + quarterly focus weeks
• Healthy work-life balance encouraged
• Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
• Fertility benefits
• Flexible spending accounts for healthcare, dependent care, and commuter benefits
• Short-term and long-term disability insurance
• Group life insurance
• Critical illness & accident insurance
• Travel accident insurance
• Employee Assistance Program (EAP)
• Medical support concierge service
• 401(k)
• Paid parental leave
• Investment in career growth and training
• Continued education stipend
• Thought leadership and peer recognition program
• Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
• Lunch reimbursement program