About the position
The job overview for the Senior Platform Engineer role at Mux is as follows: As a Senior Platform Engineer, you will contribute to the design and operation of Mux's infrastructure, ensuring scalability, reliability, and ease of use. You will build internal tooling, automate processes, and collaborate with product engineering teams to enhance the accessibility and velocity of our platform services. Additionally, you will be responsible for debugging production issues, championing best practices, and participating in roadmap planning. The ideal candidate has experience with Kubernetes, strong software engineering skills, and knowledge of engineering fundamentals.
Responsibilities
- Participate in the design and deployment of major shared infrastructure components
- Build tooling and automation to support and increase the accessibility of platform services
- Debug production issues across applications and services
- Partner with engineering teams to build new features at scale and improve internal engineering standards, tooling, and processes
- Champion best practices for availability, reliability, capacity planning, incident management, and production readiness
- Participate in roadmap planning and prioritization
- Build and scale business-critical Kubernetes infrastructure
- Utilize engineering fundamentals such as TCP/UDP, HTTP, TLS, DNS, and Linux system administration
- Mature platforms through abstraction, automation, and iteration
- Maintain healthy relationships within the team and across organizations
- Build and evolve CI/CD tools and pipelines
- Implement and utilize infrastructure observability and monitoring tools
- Have experience with Hashicorp Vault and Secrets Management
- Have experience with video technology, event streaming platforms, distributed databases, and ingress and Service Meshes (nice to have)
Requirements
- Experience building and scaling business-critical Kubernetes infrastructure through all phases of the cluster lifecycle
- Strong software engineering skills (experience with Go or multiple languages a bonus)
- Knowledge of engineering fundamentals such as TCP/UDP, HTTP, TLS, DNS, and Linux system administration
- Ability to mature platforms through abstraction, automation, and iteration to create a seamless user experience for development teams
- Maintaining healthy, respectful relationships within the team and across organizations
- Building and evolving CI/CD tools and pipelines (Bazel, Terraform on AWS and/or GCP, Argo CD/Workflows/Rollouts)
- Implementing and utilizing infrastructure observability and monitoring tools (Prometheus, Grafana, Elasticsearch, OpenTelemetry)
- Hashicorp Vault and Secrets Management experience
- Nice to have: Video technology experience (ingest, live-streaming, RTMP routing, content delivery, global networking)
- Nice to have: Event streaming platforms or data pipelines (Apache Kafka)
- Nice to have: Distributed databases (CockroachDB, ClickHouse)
- Nice to have: Experience with ingress and Service Meshes (Envoy, Cilium or similar)
Benefits
- Merit increases
- Equity
- Home office stipends
- Paid holidays
- Unlimited PTO
- Medical, dental, and vision insurance
- Short and long-term disability benefits
- Life insurance
- Flexible PTO with 2-week minimum + 11 company holidays
- Weekly no-meeting days + quarterly focus weeks
- Healthy work-life balance encouraged
- Competitive health, dental, and vision insurance (99% employee and 60% dependent premium coverage)
- Fertility benefits
- Flexible spending accounts for healthcare, dependent care, and commuter benefits
- Short-term and long-term disability insurance
- Group life insurance
- Critical illness & accident insurance
- Travel accident insurance
- Employee Assistance Program (EAP)
- Medical support concierge service
- 401(k)
- Paid parental leave
- Investment in career growth and training
- Continued education stipend
- Thought leadership and peer recognition program
- Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
- Lunch reimbursement program