Senior Pharmacy Tech

Central Florida Health Care•Lakeland, FL

About The Position

The Senior Pharmacy Technician supports pharmacist(s) in the day-to-day direction of community pharmacy operations. The role helps maintain efficient workflow, guides pharmacy technicians, supports inventory and financial performance, assists with training, and provides customer and patient service. The position reports to the Health Center Administrator and supervises no personnel. The Senior Pharmacy Technician must follow CFHC policies and procedures, applicable state and federal regulations, quality and safety requirements, and patient confidentiality guidelines. The role also includes pharmacy transactions and clerical work, inventory management, assistance with audits, and collaboration with CFHC, referral providers, and clinical staff. The work requires spending 80% or more of the time standing or walking, independent mobility, working under tight deadlines, and lifting weight equivalent to that needed to reposition equipment and lift supplies. The employee must be able to adapt to varying workloads, worksites, and work shifts, and may be exposed to contagious diseases and other patient-related conditions. Reasonable accommodation may be determined on a case-by-case basis.

Requirements

Graduate of an accredited pharmacy program, or a high school diploma/GED and a certificate from an employer-sponsored pharmacy program.
Active Florida Board of Pharmacy registration.
At least 2 years of experience in a pharmacy.
Computer literacy and a basic understanding of Microsoft Suite.
Strong leadership skills.
Understanding of how to use pharmacy equipment.
Ability to analyze Excel reports.
Ability to spend 80% or more of work time standing or walking and to remain independently mobile.
Ability to lift weight equivalent to that required to reposition equipment and lift supplies.
Ability to work under tight deadlines and adapt to varying workloads, worksites, and work shifts.
Ability to work in an environment with exposure to contagious diseases and other patient-related conditions.

Nice To Haves

Active national Pharmacy Technician licensure.
Active Basic Life Support (BLS) certification.

Responsibilities

Be familiar with CFHC’s program philosophies, goals, and objectives, and comply with CFHC policies and procedures and applicable state and federal regulations.
Understand the requirements of CFHC’s Exposure Control Plan and ensure assigned support staff comply with it.
Adhere to CFHC quality policies and participate in quality improvement activities.
Follow safety and OSHA requirements.
Register sales on the assigned cash register and collect and handle cash as required.
Oversee till accuracy and assist team members with reconciling discrepancies in the daily deposit.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Process, correct, and resubmit manual third-party prescription-service claims in a timely manner and perform other clerical duties as assigned by the Pharmacy Manager.
Assist with third-party audits and inspections required by regulatory bodies and contracted partners.
Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Resolve warehouse overages, shortages, order errors, and damaged-goods issues involving prescription drugs.
Assist pharmacists in analyzing and improving pharmacy finance, customer service, inventory, and performance metrics.
Work with CFHC, referral providers, and clinical staff to establish and maintain positive relationships.
Mix pharmaceutical preparations, fill bottles with prescribed tablets, and type bottle labels.
Receive and store incoming supplies; file invoices and hard-copy prescriptions.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Facilitate day-to-day pharmacy operations and guide pharmacy technicians to support efficient workflow.
Assist with training new team members.
Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
Model and share customer-service best practices with team members.
Maintain patient confidentiality in accordance with HIPAA guidelines.
Analyze Excel reports.
Report pertinent information or situations affecting patient care or CFHC liability to supervising personnel as needed.
Attend and participate in mandatory CFHC meetings, including center-specific quarterly and corporate meetings.
Support professional growth by attending in-service meetings and continuing education programs.
Maintain a neat and professional appearance.
Carry out other activities deemed appropriate by supervising staff.