Remote Pharmacy Data Entry Technicina
About The Position
Symbria Rx Services is seeking a team-oriented, experienced Senior Pharmacy Data Entry Technician to support the health and wellness of seniors. The primary purpose of the position is computer data entry of prescription orders and medical records. The role is scheduled Monday through Friday, 12:00 PM to 8:30 PM CST, with alternating weekends. FrameWorks LTC experience is required, and Docutrack experience is preferred. The position may also require weekend, holiday, and alternate-shift coverage to meet 24/7/365 operational needs. Symbria is a 100% employee-owned healthcare company that has provided patient-centered care to geriatric populations in senior-living and post-acute settings for more than 20 years. Full-time employees are eligible for a range of insurance, leave, and reimbursement benefits.
Requirements
- High school diploma or GED.
- Pharmacy Technician license and/or certification (CPhT), as required by state regulations.
- General computer knowledge, including Microsoft Word, Excel, and Outlook.
- Excellent customer service, interpersonal, verbal, and written communication skills.
- Ability to collaborate with team members and the manager to share best practices.
- Ability to work weekends, holidays, and alternate shifts for PTO or staffing coverage as operational needs dictate.
- FrameWorks LTC experience.
- New employees who do not already hold the required credentials must obtain all state-required Pharmacy Technician licenses within 60 days of hire and Pharmacy Technician National Certification within six months of hire.
Nice To Haves
- Docutrack experience.
- At least one year of pharmacy data entry experience.
- Strong knowledge of brand and generic drugs and medical terminology.
Responsibilities
- Contact physician’s offices as needed for refill authorization.
- Contact clients as needed to verify orders.
- Process new and refill prescriptions.
- Open orders as needed, verify eligibility, proof and input prescriptions, and maintain productivity and quality standards.
- Document correspondence and follow up in the system.
- Prepare audit sheets and provide feedback to the manager.
- Forward incomplete or rejected prescriptions to the appropriate department for resolution and track their status in the system.
- Initiate and document correspondence and follow up in the system.
- Assist with researching lost or missing orders when requested by internal departments.
- Provide backup support to other pharmacy groups based on business needs or production levels.
- Answer incoming calls promptly and provide a high standard of customer service to clients.
Benefits
- 100% employee-owned company through an Employee Stock Ownership Plan (ESOP).
- Competitive compensation.
- ESOP retirement plan.
- 401(k) and Roth 401(k) plans.
- Employee Assistance Program.
- Medical insurance for eligible full-time employees.
- Dental insurance for eligible full-time employees.
- Vision insurance for eligible full-time employees.
- Life insurance for eligible full-time employees.
- Short- and long-term disability coverage for eligible full-time employees.
- Flexible spending accounts (FSA) for eligible full-time employees.
- Paid Time Off (PTO) for eligible full-time employees.
- Yearly tuition reimbursement for eligible full-time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
