Senior Personal Lines Underwriter

AAA-The Auto Club Group•Fremont, MI

22h•$67,000 - $85,000•Remote

About The Position

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Currently accepting applications from candidates that reside in Michigan. Senior Personal Lines Underwriter- The Auto Club Group Primary Duties and Responsibilities: Independently uses the highest level of approval authority among Underwriters to review, accept, reject or modify new and renewal business for highly complex Personal Lines policies while ensuring a profitable personal book of business. May review policies for multiple states. Reviews risk acceptability to make objective decisions based on underwriting guidelines; ensuring standards for state compliance regulations are met. Uses creativity and underwriting knowledge to manage risks and retain business. Refers higher level coverage reviews to the Supervisor. Analyzes Claim investigations to determine if the policy should be rescinded. Serves as a subject matter expert and technical resource within the department by training and mentoring new hires, assisting inexperienced underwriters in handling high hazard/more complex accounts, supplementing the supervisor in the referral process and taking on additional responsibility for special projects. May also be responsible for evaluating quality and delivering balanced coaching/feedback to underwriters. Builds and maintains on-going relationships with key agents with the goals of: educating agents on underwriting philosophy, providing updates on changes to products, services, processes and procedures, communicating compliance related concerns and discussing quality of submissions. Activities include: receiving inbound calls from agents, making outbound calls to agents and traveling to agent offices. Reviews loss ratios and growth for agents when evaluating and making agency exceptions. Works with agents to correct errors. May change deductibles, increase premiums, cancel policies or recommend that an agent received additional training or counseling when necessary. Reports non-compliant or unethical agent behavior. Partners with Agency Performance Management team, Territory Managers and Product Management to identify trends and patterns that might create problems. Collaborates with underwriting operations, sales, claims, and other business units to make recommendations regarding products, systems and performance as appropriate. Supervisory Responsibilities: None How you will benefit: Our Senior Personal Lines Underwriter will earn a competitive annual salary of $67,000 - $85,000 with annual bonus potential, based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement

Requirements

College level coursework in Business Administration or a related field, or the equivalent work experience
CPCU, CIC, IIA or other insurance related coursework
Minimum two years property and casualty underwriting experience
Analyzing, problem solving and making sound decisions
Negotiating and resolving conflict
Demonstrating proficient levels in operating and navigating within underwriting and processing computer programs and systems
In depth knowledge and understanding of the following: Underwriting policies, procedures and practices
Insurance regulations and practices
Property and casualty insurance products
Property and casualty insurance terminology, contracts and forms
Inspection techniques related to property and casualty insurance
Quantitative measurements (loss ratio, production and profitability)
Fair Credit Reporting Act as it relates to insurance
Evaluate, accept, modify, reject or cancel complex personal lines risks in accordance with the underwriting guidelines
Evaluate third party documentation to determine the level of risk to which the Company will be exposed.
Make exceptions to guidelines, where appropriate, without risking the Company’s profitability
Collaborate and communicate effectively both verbally and in writing with key business partners
Build, maintain and manage producer and customer relationships
Assist in the education and development of Underwriters
Identify and report non-compliant or unethical agent behavior
Review special investigation referrals to determine if misrepresentation, concealment or fraud occurred
Provide litigation depositions and testimony
Work under pressure with a strong attention to detail, completing tasks by taking decisive or quick action
Prepare and present unit activity reports and recommendations to management

Nice To Haves

Bachelor’s degree in Business Administration or a related field
CPCU, CIC, IIA or other insurance related designation
Working in a multi-state underwriting or sales environment to include independent agencies
Knowledge of The Auto Club Group’s property/casualty insurance products and processing procedures
Multi-state insurance regulations and practices
Multi-state property and casualty insurance products
ISO or similar bureau rating systems

Responsibilities

Independently uses the highest level of approval authority among Underwriters to review, accept, reject or modify new and renewal business for highly complex Personal Lines policies while ensuring a profitable personal book of business.
Reviews risk acceptability to make objective decisions based on underwriting guidelines; ensuring standards for state compliance regulations are met.
Uses creativity and underwriting knowledge to manage risks and retain business.
Analyzes Claim investigations to determine if the policy should be rescinded.
Serves as a subject matter expert and technical resource within the department by training and mentoring new hires, assisting inexperienced underwriters in handling high hazard/more complex accounts, supplementing the supervisor in the referral process and taking on additional responsibility for special projects.
Builds and maintains on-going relationships with key agents with the goals of: educating agents on underwriting philosophy, providing updates on changes to products, services, processes and procedures, communicating compliance related concerns and discussing quality of submissions.
Reviews loss ratios and growth for agents when evaluating and making agency exceptions.
Partners with Agency Performance Management team, Territory Managers and Product Management to identify trends and patterns that might create problems.
Collaborates with underwriting operations, sales, claims, and other business units to make recommendations regarding products, systems and performance as appropriate.