Senior Performance Test Engineer - SAP BRIM & Enterprise Integration

S R International•Harrisburg, PA

1d•Remote

About The Position

The Senior Performance Test Engineer will support performance readiness across all UBOS releases by following PTC SDLC and quality governance processes. The role defines performance-testing strategy, scope, workloads, non-functional requirements, and acceptance criteria, then designs and executes performance, load, stress, endurance, and scalability tests using NeoLoad across SAP BRIM, SAP Convergent Mediation, SAP S/4HANA and supporting modules, SAP Datasphere, Dynamics CE CRM, middleware and integrations, and customer-facing channels. The engineer simulates enterprise workloads such as tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios. They validate concurrent users, high-volume API traffic, batch processing, SAP financial operations, and CRM-to-SAP and SAP-to-CRM integrations, including synchronous and asynchronous patterns, APIs, message queues, and batch interfaces. The role includes monitoring and analyzing performance across application, integration, analytics, and infrastructure layers; identifying bottlenecks; and producing reports, dashboards, and executive summaries with go/no-go recommendations. The position develops and maintains NeoLoad scripts, performs API, integration, and data-pipeline performance testing, integrates tests with CI/CD pipelines where applicable, and establishes baselines for release benchmarking and regression analysis. It supports Journi SIT, UAT, PI cycles, Show-backs, Go-Live, and Hypercare, and promotes performance-testing best practices and continuous improvement across UBOS programs. All work must be documented using Commission formats or templates, and the resource must follow Commission standards, policies, and procedures. This is primarily a remote role for a candidate residing in the Continental United States, with onsite attendance in Middletown, Pennsylvania, including one week per month on a Commission-set schedule. Onsite attendance is required for orientation, specified project activities, and potentially rotating post-go-live support tours. Equipment is provided for remote connectivity. Candidates must pass ePATCH and ClearChecks background checks before starting.

Requirements

At least 8 years of overall IT testing experience.
At least 4 years of hands-on performance/load testing experience.
Strong hands-on experience with NeoLoad; required.
Experience testing enterprise-scale applications with high transaction volumes.
Experience testing SAP systems, CRM platforms, analytics platforms, and complex enterprise integrations.
Strong understanding of load, stress, endurance, and scalability testing.
Strong understanding of API and middleware performance testing.
Strong understanding of batch, mediation, analytics, and asynchronous processing validation.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
Must reside within the Continental United States.
Must pass ePATCH and ClearChecks background checks before starting.
Must attend onsite meetings at Commission locations in Middletown, PA for one week per month according to the Commission’s schedule.
Must attend an onsite orientation and personally pick up assigned Commission equipment.
Must follow Commission onboarding requirements, policies, IT standards, and applicable equipment-return requirements.

Nice To Haves

Experience with SAP environments, including SAP BRIM, S/4HANA, or ECC.
Experience with SAP Convergent Mediation (CM).
Experience with SAP Datasphere.
Experience testing CRM-to-SAP bidirectional integrations.
Experience testing CRM-to-ERP integrations.
Experience with tolling, transportation, or public-sector systems.
Experience with cloud or hybrid infrastructure performance testing.

Responsibilities

Follow PTC SDLC and quality governance processes to ensure performance readiness across UBOS releases.
Define performance-testing strategy, scope, workloads, non-functional requirements, and acceptance criteria.
Design and execute performance, load, stress, endurance, and scalability tests using NeoLoad across UBOS components and customer-facing channels.
Simulate real-world enterprise workloads, including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios.
Validate behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations.
Perform end-to-end performance testing of CRM-to-SAP and SAP-to-CRM integrations, including synchronous and asynchronous patterns, APIs, message queues, and batch interfaces.
Monitor response times, throughput, error rates, resource utilization, and system saturation points.
Analyze performance results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks.
Prepare detailed performance test reports, dashboards, and executive summaries with go/no-go recommendations.
Develop, maintain, and execute NeoLoad performance test scripts.
Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities.
Integrate NeoLoad tests with CI/CD pipelines where applicable.
Establish performance baselines and support release-to-release benchmarking and regression analysis.
Support Journi SIT, UAT, PI cycles, Show-backs, Go-Live, and Hypercare with performance validation.
Promote performance-testing best practices and continuous improvement across UBOS programs.
Document technical and functional designs, diagrams, test plans, test scripts, impact analysis reports, lessons learned, and other required work using Commission formats or templates.
Follow Commission standards, policies, procedures, and published IT standards.
Attend onsite Commission activities in Middletown, PA, including one week per month, orientation, project events, and potentially rotating post-go-live support.