Senior Performance Measures Consultant

BJC HealthCare • Creve Coeur, MO

2d • Hybrid

About The Position

In this role, you'll partner with an Analyst to support quality clinical reporting, performance improvement, and operational initiatives across our clinics. You'll become the go-to resource for internal reporting and performance measures, helping leaders, providers, and staff understand what the data means, how it impacts their work, and where opportunities exist to improve quality clinical outcomes. A large part of the role is building relationships and providing training in the field. You'll spend time with clinic teams, answering questions, coaching users on reporting tools, and helping drive adoption of best practices. You'll also support inquiries that come through a shared team mailbox and serve as a trusted resource for operational leaders. This is a hybrid position, but it requires a strong onsite presence and regular travel to clinic locations. Compared to the Analyst role, this position is more focused on stakeholder engagement, education, and hands-on support with clinic teams.

Requirements

• Bachelor's Degree in a related field of study
• 5-10 years of experience
• No Supervisor Experience

Nice To Haves

• Master's Degree
• 10+ years of experience

Responsibilities

• Collects and analyzes provider quality performance data to identify trends and patterns in gaps of care; identifies and tracks the body of work that needs to be performed weekly to support quality reporting.
• Assists leaders and teams in establishing performance standards and metrics; identifies goals while ensuring that partnerships exist with other areas of the business; develops, implements, or refines workflows or data collection and management methods to ensure accurate measurement and tracking of process and improvement results.
• Supports effective medical record capture for HEDIS and quality measure medical record review and abstraction of supplemental data.
• Maintains strong working knowledge of regulatory requirements that impact the organization (e.g., MACRA, MIPS, eCQM, etc.).
• Assists co-workers and management by providing guidance to the quality team; provides subject matter expertise for peers, assists with training of performance and customer service standards, and assists with process or technology issue escalation.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior