Senior People Success Partner
About The Position
The Senior People Success Partner serves as a strategic People partner to senior managers and business leaders, providing guidance and solutions that strengthen manager effectiveness, employee performance, talent, and organizational health. The role develops a deep understanding of the business and translates business priorities into practical People strategies and actions. It partners with leaders on complex employee relations matters, performance and talent management, workforce planning, organizational changes, leadership effectiveness, and employee engagement. Operating with a high degree of independence and judgment, the Senior People Success Partner anticipates workforce needs, identifies trends and risks, challenges and coaches leaders when appropriate, and develops solutions that balance business objectives, employee experience, consistency, and organizational risk. Travel may be necessary to support company and customer needs.
Requirements
- 10 or more years of progressive Human Resources, HR Business Partner, employee relations, or People experience.
- Demonstrated experience partnering with senior managers and business leaders.
- Strong experience managing complex employee relations and performance matters.
- Experience with talent management, workforce planning, organizational change, and leadership coaching.
- Strong understanding of employment practices and applicable employment laws.
- Demonstrated ability to assess risk and make sound recommendations in complex or ambiguous situations.
- Strong business acumen and ability to connect People strategies to business priorities.
- Excellent communication, influence, coaching, and relationship-building skills.
- Ability to operate independently and effectively manage competing priorities.
- Travel as necessary to support company and customer needs.
Nice To Haves
- Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field preferred.
Responsibilities
- Build trusted relationships with senior managers and employees in assigned areas and develop an understanding of business operations, goals, workforce needs, and organizational challenges.
- Translate business priorities into People strategies, recommendations, and actions; anticipate workforce challenges and proactively recommend solutions.
- Use People data, workforce trends, and business insights to inform recommendations and decision-making.
- Partner with leaders to strengthen organizational effectiveness, employee experience, and business performance.
- Lead complex and sensitive employee relations matters, conduct or oversee workplace investigations, and recommend appropriate actions.
- Advise leaders on complex performance, conduct, policy, and workplace matters, considering business needs, policy, precedent, employee experience, and organizational risk.
- Partner with People Success leadership, Legal, and other appropriate resources on high-risk or highly sensitive matters.
- Identify recurring employee relations trends and recommend preventative actions; ensure consistent and well-documented approaches to employee matters.
- Coach senior managers and managers of managers on performance, accountability, communication, team effectiveness, employee engagement, and leadership practices.
- Help leaders navigate complex employee and organizational situations, support difficult conversations and significant employee decisions, and appropriately challenge leaders when decisions or behaviors may create risk or negatively affect the organization.
- Identify manager capability gaps and partner with appropriate resources to develop solutions.
- Partner with leaders on performance management, talent reviews, succession planning, retention, and development.
- Facilitate talent discussions and help managers identify high-performing and high-potential talent.
- Identify talent risks, critical roles, development needs, and succession gaps; coach managers on differentiating performance and addressing performance concerns.
- Support development and execution of performance improvement strategies.
- Partner with Talent Acquisition and business leaders to understand current and future talent needs.
- Support strategies to strengthen internal mobility and leadership pipelines.
- Travel as necessary to support company and customer needs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
