Senior People & Culture Generalist
About The Position
Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better. We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.
Requirements
- A People & Culture professional with a minimum of 5-7 years of progressive Human Resources experience, with a minimum of 3 years in a Generalist role, working across different provinces and business functions
- Post-secondary education in Human Resources, Business Administration, Commerce, or a related field.
- Proven expertise across multiple HR pillars including recruitment, administration, compliance, employee relations, health & safety, performance management, and learning & development
- Strong knowledge of HR principles, employment law, and best practices for handling complex employee relations and investigations
- Strong organizational and critical thinking skills, with the ability to prioritize competing demands
- A natural relationship-builder and communicator who thrives in cross-functional collaboration with stakeholders at all levels
- A flexible, adaptable problem solver who proactively identifies improvements and contributes innovative ideas
- A team-first mindset with a genuine passion for supporting people and helping organizations thrive
- Ambition to grow your HR career while making a meaningful impact at Fresh Prep
Responsibilities
- Lead full-cycle recruitment and workforce planning to build strong, diverse teams
- Support employees from day one by coordinating smooth onboarding, and ensure thoughtful offboarding experiences
- Manage and maintain employee data in the HRIS (ADP WorkforceNow) with accuracy and attention to detail
- Act as the go-to for employee questions, requests, and policy guidance while identifying trends and planning proactive training
- Partner with managers on performance management and talent development initiatives
- Guide and advise leaders and employees on ESA regulations, Fresh Prep handbook policies, and employment practices to mitigate risk
- Build and maintain positive relationships with People & Culture vendors while troubleshooting system errors independently
- Handle sensitive employee relations matters, including grievances and terminations, with tact and professionalism
- Oversee occupational health and safety cases, return-to-work programs, and compliance documentation
- Lead engaging orientations for production staff and continually enhance onboarding processes and materials
- Identify, manage, and deliver on projects designed to drive employee engagement and elevate the overall team experience
- Partner with the team members to support company events and team experiences
- Strive for continuous improvement and leverage technologies to ensure efficient workflow and create opportunities for P&C to add value
Benefits
- Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
- Exclusive food perks that let you experience our amazing products
- A culture that celebrates innovation, encourages professional development, and supports work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
