Senior Pension Administrator

Gallagher

2d•Remote

About The Position

At First Actuarial, a Gallagher company, the Senior Pension Administrator delivers client service for Defined Benefit and Defined Contribution pension schemes. The role handles complex calculations, oversees administration processes, and supports the development of team members while ensuring accuracy, compliance, and efficiency. The position also involves managing workload and service-level commitments, contributing to process improvements, and pursuing professional development.

Requirements

Experience in Defined Benefit and Defined Contribution pension scheme administration.
Strong analytical, time management, and communication skills.
Proficiency in Microsoft Office and pension administration systems, such as Compendia.
Logical problem-solving ability, teamwork, a capacity to motivate others, and a positive attitude.

Responsibilities

Calculate and check complex Defined Benefit retirement, leaver, death, and spouse’s benefits.
Review and sign off transfer value statements.
Manage pension increases, renewals, and trustee bank accounts.
Oversee bulk mailings, calculations, and administration reports.
Draft letters and reports, and support preparation of Annual Report & Accounts.
Manage pensioner payrolls and annual scheme returns.
Handle non-standard client and member queries and sign off valuation data.
Meet service level agreements and manage workload effectively.
Train and mentor team members.
Take ownership of professional development and contribute to process improvements.