Senior Pega Lead System Architect & AI Platforms Vice President

Citi • Jacksonville, FL

2d • Onsite

About The Position

Citi, a leading global bank with approximately 200 million customer accounts and operations in over 160 countries, offers a broad range of financial products and services. As a financial institution with a strong ethical compass, Citi aims to create economic value that is systemically responsible and client-focused. The Enterprise Operations & Technology teams are crucial in maintaining the bank's safety, managing global resources, providing necessary technical tools, designing digital architecture, and ensuring a first-class customer experience. They strive to reimagine client and partner experiences through secure, reliable, and efficient services. Citi is committed to diversity, fostering a workforce that reflects its diverse client base and promoting an environment where the best people want to work. They value respect, merit-based promotion, and opportunities for personal development. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and contribute to a results-driven culture. The Applications Development Technology Lead Analyst is a senior-level position responsible for establishing and implementing new or revised application systems and programs in collaboration with the Technology team, with the overall objective of leading applications systems analysis and programming activities.

Requirements

• 6+ years of relevant experience in Apps Development or systems analysis role
• Certified Pega Lead System Architect (LSA)
• Knowledge on Constellation Latest AI features within Pega
• Deep Hands on development experience in Pega
• Extensive experience system analysis and in programming of software applications such as Oracle, Java, JavaScript, React, Angular
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Pega Tech Lead + Python, Full-Stack - Expert (REST APIs, microservices architecture)
• LLM Frameworks & APIs - Expert
• Prompt Engineering - Expert
• GitHub Copilot - Advanced
• Claude Code/Cursor - Advanced
• Devin.AI/Antigravity Experience
• Microservices + API Design
• SonarQube / Code Review

Nice To Haves

• Master’s degree preferred

Responsibilities

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve a variety of high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees