Sr Pt Safety Risk Mgr
About The Position
The Doctors Company is seeking a Senior Patient Safety Risk Manager to serve as a trusted advisor to physician members, healthcare organizations, and internal business partners. This hybrid role leverages expertise in patient safety, healthcare risk management, and clinical operations to identify risks, develop solutions, and deliver education that improves outcomes. The position involves partnering with physicians, healthcare leaders, underwriting, claims, and sales teams to provide strategic guidance, strengthen client relationships, and support business growth. Through data-driven insights, customized service plans, and proactive risk mitigation, the role is critical in helping members deliver safer care and protect their practices.
Requirements
- Bachelor’s degree, Master’s degree preferred
- Certifications in nationally recognized patient safety and risk management disciplines (i.e. CPPS, CPHRM, CHPQ)
- Registered nurse or other healthcare experience preferred
- 10 years experience in healthcare or insurance risk management
Responsibilities
- Responds to members' questions 24/7 availability and e-mail access.
- Identifies and provides consultation to members regarding risk management solutions (phone/e-mail communications or in-person discussions.
- Provides, direct and assist members with available resources including (tool kits, CME, data analytics, articles, self-assessment tools, etc.).
- Delivers solution focused risk management and patient safety consultation to members in a cost effective manner.
- Delivers live and web-based CME and non-CME training.
- Provides PS/RM services & documents in appropriate systems.
- Develops service plans for large accounts including documentation and Nova entry.
- Participates and contributes to Operational Reviews and Roundtables.
- Proactively identifies topics and sends members general alerts related to their practice.
- Works with Underwriting and Claims to analyze and provide solutions for accounts with loss ratios exceeding expected performance.
- Supports the development of general service plans using closed claims data that address specific physician specialties, entity types, healthcare procedures, patient comorbidities, patient diagnoses, and other factors that contribute to patient injury.
- Gathers risk data (e.g. account-level, specialty comparison. and shares with account team members for risk analyses and solutions.
- Participates in the development & updating of CME and non-CME training as approved by Regional Leader.
- Identifies requested training trends and share with management to develop articles and on-line training.
- Identifies and shares new business opportunities with the account team.
- Participates and contributes to analysis of submissions and presentations to new business opportunities.
- Develops account relationships with large accounts including the development and implementation of service plans.
- Develops relationships with the direct sales team and independent agents to assist where needed in the production and retention of business.
- For assigned accounts and territories, provides input to regional implementation plans
Benefits
- competitive compensation
- incentive bonus plan
- outstanding career opportunities
- exceptional work environment
- medical, family and bereavement leave
- same-sex domestic partner benefits
- short- and long-term disability programs
- employee assistance program
- Health, dental, and vision insurance
- Health care tax-free spending accounts with a company match
- 401(k) and Roth IRA with company match, as well as catch-up plans for both
- Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
- Paid holidays each calendar year
- Life and travel insurance
- Tax-free commuter benefits
- In-person and online learning opportunities
- Cross-function career opportunities
- Business casual work environment
- Time off to volunteer
- Matching donations to qualifying nonprofit organizations
- Company-sponsored participation at non-profit events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
