SENIOR OUTBOUND DISPATCHER

Manitoulin Group of Companies•Belleville, ON

2d•CA$70,000 - CA$80,000•Onsite

About The Position

The purpose of this position is to broker out all freight that is moving from Canada to the USA. This is a permanent, full-time position, Monday to Friday, 8:30am - 5:30pm. The company is looking for passionate and experienced people in the logistics industry who enjoy working in a fast-paced environment.

Requirements

3-5 years of relevant brokerage experience
Google Suite (Google Docs, Sheets, etc.)
TruckMate (TMW)
Load link

Nice To Haves

Brokerage experience

Responsibilities

Broker out all orders that pick up in Canada destined to the USA.
Negotiate spot quotes with carriers that meet or exceed Vision’s standard mark up.
Ensure the service requirements are being met by the chosen carrier.
Advise customers with various options for service levels vs prices.
Process documentation for each shipment and handle any issues that come up with the carrier directly.
Working with dispatch and dock team to communicate shipment activity/status.
Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner.
After hours calls for trouble shooting of brokered orders.
Monitor communication group email boxes [email protected], and ensure items are being addressed in a timely manner, including other communication platforms such as Gmail, TruckMate, etc.
Set up load confirmations and ensure all information is received with accurate appointment, rates, and PO#’s. Update revised load confirmations as they are received.
Assign emails to corresponding teammate, as required.
Ensure records and systems are updated, as related to area of responsibility to ensure all business intelligence remains accurate and current.