Senior Order & Production Coordinator – Custom Merchandise
About The Position
AZX Sport / Simplified Sourcing is a boutique promotional products manufacturer working with some of the world's biggest brands to create custom, trend-forward merchandise. We're known for handling complex, one-of-a-kind projects that require tight coordination between factories, logistics partners, and internal departments. We're looking for a Senior Order & Production Coordinator — someone who's highly organized, detail-driven, and can succeed in a fast-moving production environment. This is not a basic customer service role. It's about managing production timelines, packaging details, and logistics to make sure every order runs smoothly, stays on spec, and ships on time.
Requirements
- Experience managing custom or made-to-order production (promo, print, packaging, or similar industries).
- Strong attention to detail and a calm, organized approach under pressure.
- Excellent communication — able to chase info and follow up without letting details slip.
- A natural problem-solver who enjoys connecting the dots between art, production, and logistics.
Responsibilities
- Manage complex orders from production start to final delivery.
- Track timelines, updates, and dependencies using production calendars.
- Coordinate closely with factories, shipping, and fulfillment teams to keep everything moving.
- Work with Customer Service to get quick answers on order details and approvals.
- Double-check all specs, packaging notes, and shipping instructions before release.
- Flag potential delays early and work cross-functionally to stay on schedule.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
11-50 employees
