Operations & Production Coordinator (Prizm - Custom Aircraft Lighting)

Elliott Aviation•Rock Island, IL

2d•$27 - $33•Onsite

About The Position

The Operations & Production Coordinator supports the daily operations of the Prizm business by coordinating customer orders, production activities, inventory control, regulatory documentation, shipping and receiving, repair administration, and general business operations. This role requires strong organizational skills, attention to detail, adaptability, and a commitment to supporting customers and operational excellence. The Prizm team supports specialized custom aviation lighting products and services where quality, responsiveness, documentation accuracy, and customer satisfaction are critical to success.

Requirements

High school diploma or equivalent required.
Two or more years of experience in administrative, operations, manufacturing, customer service, inventory, logistics, or related roles preferred.
Proficiency with Microsoft Office applications required.
Ability to attain and retain required airport credentials (AOA badge).
Valid driver's license required.

Nice To Haves

Aviation industry experience preferred.
Familiarity with aviation terminology, acronyms, and documentation preferred.
Experience with Pentagon software preferred.
Experience with SharePoint and inventory management systems preferred.
Electronics assembly, soldering, or manufacturing experience preferred.

Responsibilities

Serve as a primary point of contact for customer inquiries and order administration.
Review purchase orders and support customer communications and issue resolution.
Open, maintain, and close work orders and project files.
Maintain traceability documentation and operational records.
Coordinate FAA Form 8130-3 certification activities and maintain certification records.
Manage customer documentation databases and support SharePoint updates.
Maintain inventory records, part numbers, pricing, and bill of material information.
Monitor inventory levels and assist with obsolete inventory analysis.
Assemble and fabricate PMA-approved parts and kits.
Process repair units and maintain repair tracking records.
Administer warranty claims and return material authorizations (RMAs).
Receive and process incoming shipments and coordinate outbound shipments.
Generate sales orders, packing slips, certifications, invoices, and credit memos.
Maintain customer, supplier, and dealer records within business systems.
Track product and operational data and support process improvement initiatives.
Perform other duties as assigned.