Senior or Lead Business Systems Analyst - Remote
USAble Life•Little Rock, AR
•$82,000 - $170,000•Remote
About The Position
USAble Life is seeking a Senior or Lead Business Systems Analyst to perform systems analysis and provide support and guidance to end-users for company applications and administration systems. This role acts as a liaison between internal business staff, IT technical teams, and vendors to evaluate business needs and drive system solutions that support business strategies and objectives. The company values its employees, fosters a diverse workforce, and offers opportunities for personal and professional development, advancement, and a comprehensive benefits package. USAble Life has been recognized as a "Best Places to Work" in multiple locations.
Requirements
- Advanced knowledge of all business system analysis tools, processes, methodologies and standards for business requirements information gathering, analysis and documentation
- Strong written and verbal communication skills, as well as meeting facilitation skills
- Excellent organizational skills and ability to work independently
- Ability to effectively convey complex and detailed technical information
- Understanding of general system design and client server environments
- Expert problem solving and analytical skills
- Ability to build and maintain effective working relationships at all levels
- Understanding of project management methodologies
- Ability to work in a team environment
- Understanding of application design and system configuration
- Ability to effectively facilitate meetings (Applies to Lead Role Only)
- Bachelor's Degree – related experience can substitute
- 5 years of related experience in programming, systems analysis, or business analysis
- Or, equivalent military experience
- 7 years of related experience in programming, systems analysis, or business analysis (Applies to Lead Role Only)
Nice To Haves
- LOMA courses
- Master's Degree
- Experience with process mapping/process documentation
- Proven analytical and problem-solving experience
- Configuration experience with Enterprise applications
- Vast knowledge of insurance
- Integration experience with Compass
- Programming or SQL Experience
Responsibilities
- Serves as the project lead for moderate to large profile projects that have system-wide impact
- Performs project activities including requirements gathering, configurations, testing, training and go live support
- Gathers, analyzes, documents, and validates the needs of business stakeholders
- Provides functional requirement documents including inputs, processing steps and outputs to meet user needs to assist developers in successfully translating and achieving project goals
- Creates training documents and maintains project files and updates
- Facilitates training on new systems and/or process implementations
- Helps with the analysis of workable solutions to application, web, and systems problems
- Focuses on timely methods for achieving deliverables
- Develops skills in multiple technical environments and grasp business processes
- Works closely with moderate to complex support issues and performs as a subject matter expert (SME)
- Works with vendors to resolve issues, deliver system enhancements and support the application
- Serves as a technical expert on all aspects of data and application support
- Cross-trains, serves as a mentor to, and may lead and direct the work of other Business Systems Analysts
- Tracks escalated issues, performs root cause analysis, implements solutions, and supports large group initiatives
- Performs other related duties and responsibilities as assigned
- Works on large projects that have system-wide impact (Lead Role Only)
- Serves as a team lead and cross trains and mentors all levels of Business Systems Analysts (Lead Role Only)
- Lead or assists with the creation of project schedules and enforces of project deadlines (Lead Role Only)
- Serves as the team leader and mentor (Lead Role Only)
Benefits
- A culture that values employees and celebrates, empowers, and inspires a diverse workforce
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Leadership Mentoring program
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
