Senior Ophthalmic Technician

SightMD•Town of Islip, NY

19h

About The Position

The Senior Ophthalmic Technician supports physicians in delivering high-quality eye care and helps maintain efficient clinic operations. The role combines clinical and administrative responsibilities, including managing patient flow, coordinating administrative tasks, and conducting phone triage under physician guidance. The technician contributes to a positive patient experience and supports the overall effectiveness of the office.

Requirements

High school diploma or equivalent.
At least two years of experience as an Ophthalmic Technician.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Proficiency using computers, from basic to advanced tasks.
Ability to stand for long periods of time.

Nice To Haves

Ophthalmic Scribe Certification (OSC) is required or must be obtained within 45 days of hire.
Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be actively enrolled with completion expected within two years of hire.

Responsibilities

Engage courteously, compassionately, and respectfully with patients and their families.
Review and document patient information, including chief complaints, history of present illness, review of systems, and other relevant clinical details.
Coordinate and obtain medication prior authorizations in accordance with insurance requirements.
Perform pre-examination testing, including visual acuity with pinhole and glare, confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic procedures such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
Support patient flow throughout the care center to optimize clinical operations.
Scribe clinical encounters in the electronic medical record, documenting chief complaints, physician assessments, and treatment plans.
Administer ocular medications as prescribed by the physician.
Observe and assist during patient examinations and minor surgical procedures.
Communicate pertinent visit information to referring physicians when appropriate.
Track, document, and promptly communicate laboratory results to physicians and patients.
Add diagnoses to patient charts and ensure diagnostic coding accuracy for billing.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.
Assist with clinic opening and closing duties as needed.
Follow safety protocols and clinic policies.
Monitor work-related communications and use collaborative tools such as Google Drive to stay informed and organized.
Participate in ongoing training and educational activities to maintain clinical skills and best practices.
Safeguard patient privacy and confidential health information in accordance with HIPAA.
Perform additional duties as assigned or directed by the supervisor.