Senior Ophthalmic Technician

SightMD Career•Elkins Park, PA

About The Position

The Senior Ophthalmic Technician supports physicians in delivering high-quality eye care and helps maintain efficient clinic operations through patient-flow coordination, administrative tasks, and phone triage under physician guidance. The role includes patient engagement and clinical intake, comprehensive pre-examination and diagnostic testing, scribing clinical encounters in the electronic medical record, administering prescribed ocular medications, and assisting with examinations and minor surgical procedures. The technician also communicates clinical information and laboratory results, maintains accurate patient charts and diagnostic coding, and supports room and equipment readiness. The position requires adherence to clinic safety policies and HIPAA, participation in ongoing training, and completion of other duties as assigned.

Requirements

High school diploma or equivalent.
At least two years of experience as an Ophthalmic Technician.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Proficiency in computer use, from basic to advanced tasks.
Ability to stand for long periods.
Scribe experience required.
Ophthalmic Scribe Certification (OSC) required, or must be obtained within 45 days of hire.
Certified Ophthalmic Assistant (COA) certification required, or must be actively enrolled with completion expected within two years of hire.

Responsibilities

Engage with patients and families courteously, compassionately, and respectfully.
Review and document patient information, including chief complaints, history of present illness, review of systems, and other relevant clinical details.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements.
Perform comprehensive pre-examination testing, including visual acuity, confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic procedures, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
Support efficient patient flow throughout the care center.
Accurately scribe clinical encounters in the electronic medical record, including chief complaints, physician assessments, and treatment plans.
Administer ocular medications as prescribed by the physician.
Observe and assist during patient examinations and minor surgical procedures.
Communicate pertinent visit information to referring physicians when appropriate.
Track, document, and promptly communicate laboratory results to physicians and patients.
Add diagnoses to patient charts and ensure diagnostic coding is accurate for billing.
Open and close exam rooms, including cleaning equipment, charging devices, and securing instruments.
Assist with clinic opening and closing duties as needed.
Follow safety protocols and clinic policies.
Monitor work-related communications and use collaborative tools such as Google Drive to stay informed and organized.
Participate in ongoing training and educational activities to maintain clinical skills and best practices.
Safeguard patient privacy and maintain confidentiality of health information in accordance with HIPAA.
Perform additional duties as assigned or directed by the supervisor.