Senior Ophthalmic Technician

SightMD•Cheltenham Township, PA

About The Position

SightMD is a rapidly growing integrated ophthalmic provider group serving patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. The Senior Ophthalmic Technician supports physicians in delivering high-quality eye care and helps maintain efficient clinic operations through patient-flow coordination, administrative tasks, clinical testing, documentation, and phone triage under physician guidance. The role includes engaging with patients and families, gathering and documenting clinical information, obtaining medication prior authorizations, performing comprehensive pre-examination and diagnostic testing, scribing encounters in the electronic medical record, administering prescribed ocular medications, and assisting with examinations and minor surgical procedures. The technician also communicates relevant information and test results, maintains accurate diagnoses and coding, prepares and secures exam rooms and equipment, follows safety and privacy requirements, and participates in ongoing training. The schedule is Monday through Thursday, 8 a.m.–4 p.m., and Friday, 7 a.m.–3 p.m. The hourly pay rate is $24.75. Scribe experience is required. Ophthalmic Scribe Certification (OSC) is required or must be obtained within 45 days of hire. Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be actively enrolled with completion expected within two years of hire.

Requirements

High school diploma or equivalent.
At least two years of experience as an Ophthalmic Technician.
Scribe experience.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Computer proficiency, from basic to advanced tasks.
Ability to stand for long periods.
Ophthalmic Scribe Certification (OSC) required, or must be obtained within 45 days of hire.
Certified Ophthalmic Assistant (COA) certification required, or active enrollment with completion expected within two years of hire.

Responsibilities

Engage with patients and families courteously, compassionately, and respectfully.
Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details.
Coordinate and obtain medication prior authorizations in accordance with insurance requirements.
Perform comprehensive pre-examination testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic procedures, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
Support efficient patient flow throughout the care center.
Accurately scribe clinical encounters in the electronic medical record, documenting complaints, physician assessments, and treatment plans.
Administer ocular medications as prescribed by the physician.
Observe and assist during patient examinations and minor surgical procedures.
Communicate pertinent visit information to referring physicians when appropriate.
Track, document, and promptly communicate laboratory results to physicians and patients.
Add diagnoses to patient charts and ensure diagnostic coding is accurate for billing.
Open and close exam rooms, clean equipment, charge devices, and secure instruments.
Assist with clinic opening and closing duties as needed.
Follow safety protocols and clinic policies, monitor work communications, and use collaborative tools such as Google Drive.
Participate in ongoing training and educational activities to maintain current clinical skills and practices.
Protect patient privacy and confidential health information in compliance with HIPAA.
Perform additional duties as assigned or directed by the supervisor.