Senior Operations Supervisor - 1st Shift - Travel

GXO Logistics•Red Oak, TX

About The Position

The Senior Operations Supervisor focuses on building a culture that supports high employee morale while ensuring company policies and procedures are met. The role uses experience to improve employee engagement and maintain clear, frequent communication at every level. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., on first shift, with flexibility needed for planned and unplanned overtime, potentially including weekends. The position requires travel up to 75%, including domestic travel by road, rail, and air in accordance with company travel and expense requirements. GXO is a leading provider of supply chain solutions, helping customers manage goods efficiently through technology and services. This role contributes to GXO's operations and employee culture. GXO offers competitive compensation and a benefits package including medical, dental, and vision insurance, 401(k), life insurance, and disability insurance.

Requirements

At least 3 years of relevant experience.
Experience with Microsoft Office and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime that may include weekends.
Ability to travel up to 75%.
A REAL ID-compliant driver's license or passport to comply with federal travel regulations.
Familiarity with and ability to comply with TSA security procedures.
Ability to travel domestically by road, rail, and air as required and in accordance with company travel and expense requirements.
Ability to lift objects of various shapes, sizes, and weights; stand, sit, or walk for extended periods; reach, bend, stoop, climb, push, pull, twist, squat, and kneel; handle or manage tools or equipment; and tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor's degree in Logistics or a related field, or equivalent related work or military experience.
3 years of managerial or supervisory experience.
Bilingual English/Spanish.
Experience in an AS9100 or ISO environment.
Warehousing or Third-Party Logistics (3PL) experience.
Solid problem-solving skills.
Proven ability to follow, promote, and implement safety programs.

Responsibilities

Establish work schedules, assign jobs, and train staff.
Guide, counsel, and encourage employees; develop their potential and promote high standards.
Establish and maintain effective relationships with onsite customers and other key partners.
Provide a safe and secure work environment through training and safety inspections.
Assist with evaluating employee performance and provide written and verbal feedback.
Implement and carry out company policies, procedures, and standards.