Senior Operations Program Manager

Biamp • Tigard, OR

1d • Onsite

About The Position

We are seeking a dynamic and experienced Senior Operations Program Manager (OPM) to join our globally organized Operations Program Management team. In this high-impact role, you will serve as the primary Operations representative and project leader for New Product Development and Introduction (NPD/NPI) programs, acting as the voice of Operations across cross-functional program teams. You will collaborate closely with Engineering, Product Management, Quality, Sales, and Operations stakeholders to ensure new products are developed, launched, and transitioned into manufacturing with long-term, sustainable success. Whether manufacturing is in-house or subcontracted, you will be the key relationship owner and driver of operational excellence.

Requirements

• Bachelor's degree or higher in Engineering, Manufacturing, Supply Chain, or a related field
• Minimum 10 years of experience in a combination of Operations, Engineering, and/or Program Management roles
• Demonstrated experience developing, producing, or supporting electronic and/or electromechanical products, subassemblies, and components
• Proven ability to influence and drive change across all levels of an organization without direct positional authority
• Exceptional decision-making, consensus-building, and conflict resolution skills
• Natural problem-solver with strong business acumen and a collaborative leadership style
• Comfortable communicating and presenting up to the Executive level
• Broad knowledge of Operations functions: planning, supply chain, PCBA and product assembly, quality, warehousing, distribution, customer care, and reverse logistics
• Working knowledge of ERP systems and material planning functions
• Familiarity with Lean Six Sigma manufacturing principles
• Ability to thrive in a fast-paced, global, and growing organization

Responsibilities

• Lead and manage all Operations tasks and responsibilities across assigned NPI programs from inception through successful product launch
• Establish clear Operations and Manufacturing objectives, delegate assignments, and mentor team members to ensure program goals are met
• Contribute to, monitor, and coordinate program activities across all Operations functions, ensuring programs are delivered on time, within budget, and to performance requirements
• Manage multiple concurrent technology products from concept through release
• Represent all Operations departments, including Production, Sourcing, Planning, Manufacturing Engineering, Test Engineering, Warehousing, and Customer Service in program meetings and activities
• Communicate Design for Manufacturability (DFM), testability, and serviceability requirements back to design teams within appropriate timeframes
• Build and maintain positive, professional relationships with internal stakeholders, key suppliers, and external development partners
• Track and report program progress against launch milestones, proactively surfacing blockers, schedule risks, and challenges
• Ensure risks are transparent to the organization and are owned or mitigated by the appropriate individuals and teams
• Identify, vet, and manage new and existing suppliers; lead negotiations and engagements with external manufacturers and development partners
• Conduct supplier meetings and manage supplier progress relative to new product timelines
• Drive and contribute to product design considerations for manufacturability, testability, serviceability and operational efficiency from project inception through production

Benefits

• Medical, Dental, and Vision
• 3 weeks annual PTO and 9 paid holidays
• 401(k) + matching
• Employer-paid base life insurance, short, and long-term disability
• Health savings accounts (with Biamp contribution) and flexible spending accounts
• Tuition reimbursement
• Charitable donation matching
• Discretionary company achievement bonus
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior