Senior Operations Pharmacy Specialist - Ambulatory Operation

Yale New Haven Health•New Haven, CT

About The Position

The Senior Operations Pharmacy Specialist supports the vision, mission, and goals of YNHH and the Department of Pharmacy by overseeing day-to-day pharmacy operations and helping ensure safe, effective, and timely drug therapy. The role acts as a liaison between Pharmacy and other YNHH departments on medication distribution, medication safety, and clinical initiatives. The specialist is expected to meet the general requirements of Clinical Pharmacist and Clinical Pharmacist 2 roles, as well as the specific pharmacy practice, drug information, education/scholarly, and leadership requirements described in the posting. The position assists pharmacy management with daily workflow, oversees medication-distribution technologies and systems, conducts regulatory and compliance audits, supports process improvement and controlled-substance oversight, and contributes to staff training. It also involves reviewing medication orders, applying pharmacokinetic and pharmacodynamic principles, documenting medication-use variances, providing drug information, counseling patients, and participating in department meetings. Employees are expected to support YNHHS’s mission and values and prioritize patient safety as members of a High Reliability Organization.

Requirements

  • Graduation from an accredited College of Pharmacy with a B.S., M.S., or Pharm.D. degree.
  • Active Connecticut Pharmacist License.
  • In-depth knowledge of pharmacology and therapeutics.
  • Understanding of pharmacy drug-distribution systems and formulary management.
  • Excellent written, verbal, and presentation skills.

Nice To Haves

  • Completion of an ASHP-accredited PGY1 and PGY2 pharmacy residency, or equivalent experience; preferred but not required. Each residency is equivalent to two years of postgraduate experience.
  • Board of Pharmacy Specialties certification; preferred but not required.
  • Experience in change management and managing people.
  • Experience in drug utilization review and data analysis.

Responsibilities

  • Assist the pharmacy management team in coordinating daily activities and ensuring efficient, safe workflow in accordance with departmental and organizational policies and procedures.
  • Oversee the operational effectiveness of medication-distribution technologies and pharmacy systems, and escalate issues or concerns through appropriate channels in a timely manner.
  • Conduct regulatory and compliance audits in pharmacy areas where medications are stored, prepared, or administered; help implement process-improvement initiatives and action plans to address practice gaps and promote safety.
  • Assist with oversight of controlled-substance procurement, storage, and distribution, and contribute to monitoring medication utilization and appropriate disposition of controlled substances.
  • Participate in the orientation and training of professional and technical staff.
  • Review and verify medication orders promptly to support safe, accurate, and cost-effective drug use.
  • Apply pharmacokinetic and pharmacodynamic principles to recommend changes in medication regimens.
  • Identify and resolve medication-related issues and consistently document medication-use variances.
  • Provide drug information to physicians, nurses, and other health care professionals.
  • Work as an integral member of the health care team.
  • Perform patient counseling.
  • Consistently attend department meetings.
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