Senior Operations Manager – Distribution & Light Manufacturing

Wetherill Associates Inc•Southaven, MS

1d•Onsite

About The Position

The Senior Operations Manager, Distribution + Light Manufacturing will lead a high-volume distribution center responsible for receiving, inventory management, kitting, repackaging, light assembly, packaging, and outbound fulfillment. This role is accountable for driving consistent execution across all areas of the operation, with a strong focus on service, throughput, quality, and productivity. The environment includes a mix of fulfillment and production-style workflows, requiring a leader who can bring structure, discipline, and clarity to how work gets done. The ideal candidate is a hands-on, floor-focused leader who understands how to run high-volume operations, improve labor performance, and build a culture of accountability and execution.

Requirements

7–10+ years of operations leadership experience in distribution, manufacturing, or high-volume environments
Strong background in warehouse operations, including kitting, assembly, packaging, or similar workflows
Experience with labor planning, productivity management, and performance metrics
Working knowledge of Lean principles and continuous improvement
Hands-on, floor-oriented leadership style
Proven ability to lead teams, drive accountability, and deliver consistent results
Strong operational leadership with the ability to drive execution across multiple workflows
Ability to establish structure, standardize processes, and reinforce consistent ways of working
Data-driven decision-making with a focus on performance, productivity, and accountability
Proven ability to build, develop, and lead high-performing teams in a fast-paced environment
Effective problem-solving skills, including root cause analysis and corrective action
High sense of ownership with a bias for action and results
Strong communication skills with the ability to lead teams, set expectations, and drive alignment across functions
Strong organizational and planning skills to manage competing priorities in a high-volume environment
Experience with labor planning, staffing models, and productivity management
Proficiency in warehouse management systems (WMS) and operational reporting tools
Working knowledge of continuous improvement methodologies (e.g., Lean principles, standard work)
Proficiency in Microsoft Office (Excel, Word, Outlook), with the ability to analyze and interpret operational data

Responsibilities

Lead all day-to-day operations across inbound, inventory, kitting, repackaging, light assembly, packaging, outbound fulfillment, and returns
Drive consistent execution across all workflows with clear expectations for performance, quality, and productivity
Balance service levels, throughput, labor efficiency, and inventory accuracy
Ensure workflows are organized and executed to support efficient, scalable operations
Establish and maintain clear, repeatable processes across all areas of the operation
Implement standard work and reinforce consistent execution across teams
Identify and eliminate inefficiencies to improve flow, reduce waste, and increase throughput
Partner on layout, workflow, and material movement improvements to support operational performance
Develop labor plans, staffing models, and productivity targets based on volume and workflow
Lead and develop supervisors and team leads, setting clear expectations and holding teams accountable
Build a disciplined, high-performance culture focused on execution and results
Adjust labor allocation as needed to meet changing operational demands
Lead safety efforts across the operation and ensure compliance with OSHA and company standards
Maintain high levels of quality and order accuracy
Drive structured problem-solving and root cause resolution
Own performance across key metrics, including: Throughput and service levels, Labor productivity, Order accuracy and quality, Safety performance
Introduce and track process-focused metrics such as cycle time and workflow efficiency where needed
Run daily performance reviews and ensure clear accountability at all levels of the operation
Work closely with planning, procurement, customer service, transportation, IT/WMS, and engineering teams
Support new business onboarding and operational readiness
Contribute to process improvements, system enhancements, and operational initiatives