Distribution Center Senior Operations Manager

Petco•Dallas, TX

1d•Onsite

About The Position

The Senior Manager, Distribution Operations is responsible for overseeing day-to-day distribution center operations, ensuring the efficient movement of goods, compliance with safety standards, and continuous improvement. This role emphasizes driving operational excellence, developing a strong team culture, and leading the strategic growth of the distribution center in alignment with overall business objectives.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field.
7+ years of experience in distribution, logistics, or supply chain management, with at least 6 years in a leadership role.
Proven experience leading large teams in a high-volume, fast-paced distribution environment.
Strong understanding of distribution and warehouse technologies (WMS, TMS) and continuous improvement methodologies (Lean, Six Sigma).
Excellent leadership skills, with a track record of building high-performance teams and fostering a positive work culture
Strong business acumen, with experience managing P&L, budgeting, and financial performance in a distribution setting.
Exceptional communication, problem-solving, and organizational skills

Responsibilities

Lead, mentor, and coach a team of managers, supervisors, and distribution staff to ensure high levels of engagement, productivity, and performance.
Foster a positive, inclusive culture of accountability, collaboration, and continuous improvement across the workforce.
Develop leadership capabilities within the team, ensuring clear succession planning and growth opportunities.
Drive a culture of safety, ensuring compliance with all OSHA and company safety regulations.
Create a sense of ownership and responsibility at all levels, encouraging employees to take initiative and make data-driven decisions.
Direct day-to-day operations, ensuring that processes for receiving, inventory management, picking, packing, and shipping are executed efficiently and accurately.
Implement Lean, Six Sigma, or similar process improvement methodologies to optimize workflows and reduce costs.
Establish and monitor KPIs, ensuring alignment with business goals, and initiate corrective actions when targets are not met.
Manage labor planning and scheduling to ensure optimal staffing levels based on volume forecasts and operational requirements.
Oversee the management of warehouse technology systems (e.g., WMS, automation tools) to improve operational performance.
Collaborate with senior leadership to align distribution operations with corporate goals and customer expectations.
Analyze financial reports and P&L statements, taking ownership of budget management, cost controls, and capital expenditure planning.
Drive decision-making through strong business acumen, identifying opportunities for cost reduction, service improvement, and process innovation.
Build partnerships with cross-functional teams, including supply chain, procurement, customer service, and transportation, to improve service levels and operational efficiency.
Participate in strategic initiatives related to expansion, automation, and facility upgrades.
Act as the point of contact for internal and external stakeholders on distribution-related matters, providing updates on service levels, capacity, and improvements.
Build and maintain relationships with key partners, vendors, and service providers to ensure smooth supply chain operations.
Collaborate with sales, marketing, and customer service teams to understand customer needs and align distribution operations to meet or exceed those expectations.