Senior Operations Manager - Scarborough

IDEXX•Scarborough, ME

1d•Hybrid

About The Position

As a Senior Operations Manager within Water Operations, you will lead three teams including Water Manufacturing, Water Buyer/Planning, and Water Supply Quality Engineering. You’ll oversee day‑to‑day operations, develop and engage a high‑performing team, and keep work aligned with business priorities. The role also serves as a project lead for strategic initiatives, partnering cross‑functionally to improve performance, manage costs, and enhance the customer experience.

Requirements

Bachelor’s degree
5–7+ years of people leadership experience in operations, manufacturing, or supply environments
Proven experience leading cross‑functional projects and teams
Strong financial acumen with experience managing budgets and cost initiatives
Excellent communication, problem‑solving, and organizational skills
Customer‑focused mindset with solid operational and business judgment
Proficiency with Microsoft Office and relevant business systems

Nice To Haves

Some travel may be required

Responsibilities

Lead, coach, and develop multiple Water Operations teams, fostering strong engagement and effective situational leadership
Plan and organize work to ensure staffing, quality, timelines, and customer commitments are met
Act as Project Manager/Project Lead for strategic, cross‑functional initiatives within Water Operations
Identify and implement process improvements and efficiency opportunities using data and performance metrics
Partner with Finance and Operations leaders to manage OPEX, budgets, and cost‑savings initiatives
Address escalated or complex issues and proactively remove obstacles
Collaborate with internal teams and external vendors to coordinate efforts and resolve issues
Prepare reports and analyses to communicate performance, risks, and progress to leadership
Collaborate with and manage priorities of engineering allocations from our corporate engineering team.