Senior Operations Leader (Industrial Services and Construction)

Convergint Career•Menomonee Falls, WI

13d

About The Position

This role is for a Senior Operations Leader with experience in Industrial Services and Construction. The ideal candidate is passionate about providing world-class service, possesses integrity, and is committed to growth, accountability, and delivering results. The company is looking for someone to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves. The company has 20 years of proven growth and exceptional performance, with a mission to be the customer's best service provider. They emphasize diversity and have a culture built on 10 Values and Beliefs, making them a leading global, service-based systems integrator. The role involves managing and overseeing all aspects of branch operations, including planning, qualifying business, and reviewing proposals. It also includes coaching and training the operations force, ensuring customer satisfaction, and managing contract execution from cost estimation to invoicing and collections.

Requirements

Strong management skills related to Project Management.
Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
Strong financial analytical skills including cost control.
Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years operations, service or field or project management
Previous project supervisory

Nice To Haves

Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

Responsibilities

Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
Coach, council and train the Operations force to improve individual skills.
Overall responsibility for customer satisfaction on all installed accounts.
Overall responsibility for execution of contracts – estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
Performs other duties and responsibilities as requested or required.