Senior Operations Excellence Leader - Global Supply Chain

Microsoft•Washington, DC

3d•$130,900 - $303,600•Hybrid

About The Position

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core cloud platforms and services. The Global Supply Chain team within CO+I is responsible for establishing a supply chain that can meet the ever-growing Microsoft Cloud for customers, supporting complex, multi-billion dollar datacenter construction and lease projects. This role is critical for driving initiatives and continuous improvement across the global supply chain organization, focusing on developing and executing strategies to enhance operational efficiency, optimize supplier relationships, and meet performance objectives. The ideal candidate will possess cross-functional leadership skills, the ability to drive initiatives to completion, and executive presence. Microsoft's mission is to empower every person and organization on the planet to achieve more, fostering a culture of respect, integrity, accountability, and inclusion.

Requirements

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 8+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 12+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 15+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
5+ years people management experience.
Certification in Six Sigma.
Experience driving digitization and operational excellence through the implementation of sourcing, procurement, and supply chain systems, enabling scalable, data-driven business processes.

Responsibilities

Lead the development, implementation, and continuous improvement of Key Performance Indicators (KPIs) to measure supply chain effectiveness and support strategic decision-making.
Design and execute prepositioning strategies to ensure supply chain resilience and readiness for business continuity and growth.
Oversee supplier vetting processes, including risk assessments, compliance evaluations, and capability analysis to ensure alignment with organizational standards and objectives.
Collaborate with cross-functional teams—including Procurement, Logistics, Quality, Finance, and Manufacturing—to ensure alignment on strategic initiatives and operational goals.
Serve as a key driver for operational excellence initiatives, identifying and implementing best practices to improve efficiency, reduce costs, and enhance overall supply chain performance.
Facilitate and lead regular reviews and workshops with stakeholders to ensure progress toward initiative milestones and successful closure of projects.
Provide executive-level updates, presentations, and recommendations to senior leadership, ensuring clear communication of objectives, progress, and outcomes.
Mentor and coach team members on operational excellence methodologies, fostering a culture of continuous improvement and accountability.
Stay abreast of industry trends, emerging technologies, and regulatory changes to inform supply chain strategies and maintain competitive advantage.
Lead the development and execution of end‑to‑end supply chain strategy, ensuring alignment to business priorities, capacity commitments, and long‑term growth objectives.
Establish and govern standardized operating models, policies, and decision frameworks to drive consistency, compliance, and risk mitigation across global supply chain operations while enabling regional agility.
Drive digital transformation and process simplification by implementing data, analytics, automation, and AI‑enabled tools to improve visibility, decision‑making, speed, and cost efficiency across the supply chain lifecycle.
Own supply chain governance forums, metrics, and performance management mechanisms to ensure accountability, transparency, and continuous improvement across cross‑functional and supplier ecosystems.
Partner with technology, finance, engineering, and operations leaders to prioritize and deliver scalable digital solutions that support forecasting, planning, execution, and risk management.
Embody our Culture and Values