About The Position

University Health is seeking a highly organized, dependable, and solutions-oriented Senior Operations Coordinator to support the daily operations of Medical Staff Services at University Health Truman Medical Center in Kansas City, Missouri. The role serves as a central point of contact for staff, management, hospital leaders, and clinical professionals, and supports credentialing, privileging, payer enrollment, grant administration, and office workflows. The coordinator helps promote operational efficiency, regulatory compliance, and responsive service while fostering collaboration across the department. The role supports the qualifications, credentials, and readiness of healthcare professionals and helps coordinate communication between clinical staff and hospital leadership.

Requirements

  • Associate’s degree or an equivalent combination of education and experience.
  • Five years of experience in a healthcare setting.
  • Experience managing grant funding and reporting.
  • Strong organizational skills and ability to coordinate multiple responsibilities and competing priorities.
  • Excellent verbal and written communication skills.
  • Ability to interpret, communicate, and apply policies and principles to resolve routine operational issues.
  • Demonstrated ability to establish and maintain effective working relationships with diverse stakeholders.
  • Strong critical-thinking, problem-solving, and decision-making skills.
  • Dependability, responsiveness, and commitment to accuracy and service excellence.
  • Ability to provide exemplary leadership and foster teamwork, collaboration, and a positive working environment.

Responsibilities

  • Serve as a central point of contact for Medical Staff Services, providing operational support and guidance to staff, management, hospital leadership, and clinical personnel.
  • Coordinate and support credentialing, privileging, and payer enrollment activities to help ensure accurate, timely, and compliant processes.
  • Support daily departmental workflows, identify operational needs, and help resolve issues affecting service delivery and efficiency.
  • Serve as a liaison between hospital leaders and clinical staff, facilitating communication and coordination across departments.
  • Support compliance with applicable state and federal regulations, accreditation standards, organizational policies, and Medical Staff requirements.
  • Assist with grant funding administration, monitoring, and reporting to support program accountability and funding requirements.
  • Interpret and apply policies, procedures, and operational principles to address everyday challenges and recommend appropriate solutions.
  • Promote effective communication, collaboration, and teamwork among department staff.
  • Build and maintain productive working relationships with internal and external stakeholders.
  • Manage multiple priorities while demonstrating dependability, responsiveness, and sound judgment in a dynamic healthcare environment.
  • Foster teamwork, collaboration, and a positive working environment.
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