Senior Operations Analyst, Legal, Risk & Compliance

Tides Network

About The Position

The Senior Operations Analyst manages operational activities for the Legal, Risk & Compliance (LRC) department and reports directly to the Senior Director, Legal, with a dotted‑line reporting relationship to the Senior Director, Compliance. The Senior Operations Analyst oversees a range of matters with varying levels of complexity, with a primary focus on operational execution, including the design and advancement of workflows across both teams to support departmental objectives. This work supports Tides’ activities that implicate federal, state, and local laws applicable to nonprofits. Responsibilities are carried out in service of broader operational, compliance, and risk‑management objectives. Ideal candidates will have the ability to exercise independent judgement and make decisions on complex tasks and projects. They will also demonstrate core competencies of Leading Self through self-awareness, JEDI (Justice, Equity, Diversity & Inclusion) practice, continuous learning, and project management.

Requirements

Demonstrated organizational skills and attention to detail, with the ability to multi-task and reprioritize when required
Experience drafting legal or other formal memoranda summarizing laws, requirements and/or policies
Effective verbal and written communication skills
Familiarity with Salesforce and proficiency with Microsoft Office
Comfortable working independently and a self-starter
Values and welcomes transparency and accountability, including through regular communications and updates with LRC department members
Strong team player and willing to assist in new challenges presented to the department and organization as a whole

Nice To Haves

At least 5 years of paralegal or legal compliance experience or similar and relevant bachelor’s, preferably in a nonprofit or corporate law environment; or 7 years of relevant experience; paralegal certificate a plus
Basic knowledge of 501(c)(3) legal and regulatory laws and regulations
Demonstrated experience supporting data and record management in legal settings
Appreciation for and experience handling confidential, sensitive and attorney-client privileged communications

Responsibilities

Own and continuously improve the LRC intake, prioritization, and service delivery framework, exercising discretion to determine routing escalation thresholds, and resolution standards for complex legal and compliance matters.
Maintain the LRC calendar, mail, support, and design and execute agendas for LRC department meetings.
Manage review and payment processing for LRC matters, such as outside counsel bills and vendors, and manage subscriptions.
Design, manage, and recommend LRC knowledge systems including organizing and maintaining file trees and access restrictions.
Design and maintain trackers for litigation, subpoenas, and Congressional letters/inquiries and related matters, and support and track document productions, subpoena responses and similar.
Determine prioritization of legal/compliance matters based on risk exposure and route service of process, such as subpoenas and document requests.
Independently research and synthesize nonprofit regulatory requirements and assess operational impact, advising LRC teams on compliance implications and recommended implementation approaches. (Ex.: lobbying, gifts to public officials, ballot measures, and charitable purpose requirements at the federal, state and local levels.)
Evaluate the tracking, analysis and reporting of regulated activities in the topic areas noted, and identify and implement improvements to systems, processes, and policies. Includes advancing mandatory non-profit filings, including in filing of state charitable registrations and corporate annual reports.
Define and execute contract intake criteria and escalation standards for contract reviews, evaluating efficiency and risk tradeoffs with requirements including insurance and other standard terms.
Develop recommendations and advance contract policies and processes to handle high-volume contract needs more efficiently.
Evaluate vendor cost effectiveness.