Senior Operational Network Engineer

Orlando Utilities Commission (OUC) • Orlando, FL

1d • $108,000 - $135,000 • Hybrid

About The Position

OUC - The Reliable One, is presently seeking a Senior Operational Network Engineer to join the Trans,Substation & Sys Protect division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations. We are looking for a highly skilled, solutions‑driven network professional who excels in maintaining and enhancing mission‑critical operational network infrastructure. The ideal candidate thrives in complex environments, takes ownership of network reliability, and enjoys diagnosing and resolving technical challenges while collaborating across teams to ensure continuity and performance. In this role, you will design, deploy, monitor, troubleshoot, and optimize OUC’s operational network environment. You will configure and support switches, routers, firewalls, load balancers, and wireless systems; lead network projects; recommend technology improvements; and ensure secure, dependable network operations that support OUC’s essential utility services. Because this position centers on the operational network, experience working in high‑availability, critical‑infrastructure environments is especially important. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or related discipline from an accredited college or university. In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable on a 1:1 basis;
• Minimum of five (5) years progressive experience in an Information Technology network environment;
• Above to include a minimum of three (3) years of experience managing networks (MPLS preferred); trouble-shooting wired and wireless networks, configuring switches, routers, firewalls, load balancers, working on network related projects and coordinating with stakeholders.
• Network administration and architecture;
• Access control models, network security and firewall administration;
• Coding languages for scripting (e.g., Python, Perl);
• Network diagnostic, monitoring, and analysis tools;
• Solid understanding of network operating systems;
• Proficient in load balancer administration;
• Communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF);
• Detailed network diagrams;
• Network disaster recovery documentation;
• Experience with Multiprotocol Label Switching (MPLS) Network Protocol, Spanning Tree, and other industry network protocols and best practices;
• Equipment to include: Network Switches, Next Generation Firewalls, Routers, and Load Balancers, Wireless Controllers and Access Points;
• Effective interpersonal, active listening, and written and verbal communication skills;
• Ability to perform tasks with limited supervision and adept at working independently and taking ownership of tasks;
• Demonstrate a strong ability to troubleshoot problems effectively;
• Create and maintain detailed network diagrams (Visio, PDF);
• Provide guidance and mentorship to entry and intermediate level team members;
• Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
• Understand and apply governmental accounting practices in maintenance of financial records;
• Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Nice To Haves

• Experience with public or government cloud network environments.
• Professional certifications such as CCNA, CCNP, or CCDP.
• Experience working in NERC/CIP‑regulated environments.
• Experience with both Cisco and Fortinet network equipment.
• Experience and knowledge of public/government Cloud Network Environments, preferred;
• Professional certification (e.g., CCNA, CCNP, CCDP), preferred.

Responsibilities

• Design, deploy and manage the corporate networks (LAN, WLAN, WAN);
• Configure and install software, servers, routers, and other network devices;
• Test changes to the Network environment (operating system patches, cybersecurity modifications, and upgrades) on the Test Network Lab prior to promoting changes to production;
• Monitor network performance and integrity of switches, next generation firewalls, load balancers, and routers using network monitoring, SIEM and other tools;
• Resolve issues that tiers of support have escalated by troubleshooting cloud and local infrastructure;
• Automate tasks and monitor their effectiveness;
• Mentor and train mid-level and associate-level team members on technical issues;
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery);
• Maintain complete technical documentation network configurations using detailed architecture diagrams;
• Identify forthcoming end of life equipment and recommend replacement models;
• Maintain an Inventory of all Test and Production Network equipment, including salvage;
• Coordinate with IT staff and support staff managing other business unit networks (Supervisory control and data acquisition [SCADA] systems, Water Production);
• Stays abreast of developments in the industry and brings recommendations for improvements in design and support of network infrastructure;
• Serves as project lead for projects impacting OUC networks including vendor management and budgeting for projects;
• Adds to repository of best practices and knowledge for training and reference needs;
• Performs other duties as assigned.

Benefits

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Paid parental leave
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities
• Hybrid work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Senior