Delivery Driver

ManpowerGroup WorkMyWay•Medford, MA

8d•$19 - $21•Onsite

About The Position

Provides operations support in one or more areas, including operating high-volume duplicating, production, sorting, mailing, or bindery equipment; performing copying tasks; shipping and receiving products and supplies; handling incoming and outgoing mail and faxes; and applying postage. The role may also include copier maintenance or repair at customer sites, bindery, quality control and final checks, housekeeping or hospitality, file services, call center and reception duties, meeting-room setups, and light building maintenance. Temporary or occasional reception duties may be required. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on the site's personnel configuration. The role supports customer operations by completing production and finishing work, maintaining and troubleshooting copier equipment, coordinating service requests, handling materials and deliveries, and keeping required records and logs. Work may take place across customer buildings and may include periodic overtime on nights and weekends, including off-hour emergency response.

Requirements

High school diploma or GED.
1–2 years of related work experience.
Basic computer skills, including proficiency in Microsoft Office Suite.
Knowledge and understanding of shipping and receiving procedures.
Ability to work independently and flexibly to complete projects.
Ability to determine appropriate packing methods and materials and verify incoming materials against packing slips.
Ability to understand instructions concerning mail delivery.
Troubleshooting and problem-solving skills.
Ability to read and understand written technical information, including manuals, parts books, and related publications.
Excellent customer relations and verbal communication skills.
May require a valid driver's license and minimum auto insurance coverage levels per Ricoh.

Nice To Haves

Related copy-job experience.
Working knowledge of copier and related equipment and repair.
Basic electronics knowledge.

Responsibilities

Operate high-volume or production copy machines and perform binding and finishing work.
Inspect convenience copiers daily for quality, clear paper jams, and notify technicians of specific problems.
Perform basic equipment troubleshooting and escalate service calls to technicians.
Set up equipment as directed by the customer, including adding toner and stocking paper.
Scan and/or image documents.
Provide reception services on a temporary or occasional basis, if required.
Maintain records for management reports and inventories of needed supplies.
Distribute office supplies, fax transmissions, and mail to company personnel or designated drop-off points.
Calculate charges for completed jobs, maintain logs, and generate reports as needed.
Respond to and coordinate customer service calls.
Perform filing, including purging and archiving documents, when requested.
Deliver completed jobs to predetermined customer locations within and outside the site.
Maintain daily meter and service logs.
Travel between customer buildings when required.
Answer customer questions about the status or feasibility of job requests.
Keep convenience copier areas neat and stocked.
Perform shipping and receiving duties, including occasional work in a mailroom or dock environment.
Set up meeting and conference rooms when required.
Perform building occupant moves within assigned facilities when required.
Perform light maintenance and cleaning duties as assigned.
Use specified production, bindery, shipping, and office equipment to complete contracted jobs.
Understand Ricoh's services portfolio and technology.
Capture data for Ricoh MOR, SPG, and job logs.
Perform other duties as assigned.