Senior Office Assistant - Police (Part-Time)

City of San Bernardino • San Bernardino, CA

11d • Onsite

About The Position

This part-time position is assigned to the Police Department’s Finance Unit and provides clerical and administrative support to facilitate the unit’s daily operations. The position serves as a key point of contact for internal and external customers and supports functions related to vendor coordination, records management, and payroll and financial processes. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while providing excellent customer service.

Requirements

• High School Diploma, G.E.D.; and two (2) years of increasingly responsible office administrative or secretarial experience; or an equivalent combination of training and experience.
• A valid State driver’s license is required.
• Knowledge of office administration practices and procedures.
• Knowledge of principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation.
• Knowledge of City and Police Department specific organization, functions, rules, policies, and procedures applicable to assigned areas of work responsibility.
• Knowledge of basic principles and practices of public administration.
• Knowledge of uses and operations of a computer and standard business software.
• Knowledge of filing and record keeping practices and procedures.
• Knowledge of basic customer service principles.
• Skill in operating a computer using word processing, spreadsheet and other standard business software.
• Skill in operating other standard office equipment.
• Skill in typing accurately at a speed necessary to meet position requirements.
• Skill in organizing, setting priorities, and exercising sound judgment within areas of responsibility.
• Skill in interpreting, applying, and reaching sound decisions in accordance with City and department policies and procedures.
• Skill in organizing and maintaining office and specialized files.
• Skill in composing routine correspondence from brief instructions.
• Skill in communicating clearly and effectively, orally and in writing, in English and a designated second language as necessary.
• Skill in understanding and following written and oral instructions.
• Skill in preparing clear, concise, and accurate memoranda, documents, records and other written materials.
• Skill in using tact, discretion, and courtesy in dealing with sensitive situations and upset or dissatisfied individuals.
• Skill in establishing and maintaining effective relationships.
• Skill in providing customer service.

Nice To Haves

• Detail-oriented and customer-focused professional.
• Strong organizational skills.
• Ability to manage multiple priorities.
• Approachable, responsive, and able to assess needs quickly.
• Demonstrates sound judgment, patience, and professionalism.
• Comfortable supporting a variety of administrative functions.
• Ability to adapt to changing priorities.
• Strong work ethic.
• Willingness to learn.
• Ability to work both independently and as part of a team.
• Organized, adaptable, and proactive problem-solvers.
• Enjoy supporting a team-oriented environment and contributing to the daily operations of a public safety department.

Responsibilities

• Provide front-line customer service and administrative support for the Finance Unit.
• Answer the unit’s main phone line, respond to general inquiries, and route requests to appropriate staff.
• Support vendor coordination and departmental operations by maintaining required vendor documentation and coordinating service or maintenance requests as needed.
• Perform records management and general office support duties, including processing mail, maintaining electronic files, and supporting the daily administrative needs of the unit.
• Provide general financial and payroll support on a limited basis, assisting with routine tasks, data organization, and administrative processes related to finance and payroll functions.
• Perform other duties as assigned.
• Successfully complete a police background investigation as part of the pre-employment examinations.

Benefits

• Public service careers are supported by a strong sense of community and purpose
• Motivated professionals can grow, contribute, and be part of something meaningful

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED