Senior Occupancy Planner

JLL•San Antonio, TX

6d•Onsite

About The Position

JLL is seeking a Senior Occupancy Planner to join their Workplace & Occupancy Planning Team. This role involves managing the supply, capacity, and demand of space for a specific client at the business unit level, coordinating multiple business unit tactical requests, and aligning with the overall occupancy strategy. The Senior Occupancy Planner will drive the development of tactical and strategic plans, sequence building and floor level migrations, and facilitate the resolution of planning issues identified in customer meetings. They will ensure planning aligns with corporate guidelines, maximize space utilization, and govern, educate, and enforce space policies. The role requires tracking customer-requested exceptions, creating reporting, and developing specific Planning Strategies for senior leadership approval. The Senior Occupancy Planner will act as a Subject Matter Expert in the client's workplace program, using utilization data to drive solutions that increase workplace productivity. This position requires strong client relationship management, strategic thinking, and knowledge of Corporate Real Estate. The role involves interacting with organizational leadership, identifying requirements, preparing and updating status reports on seat demand, and reporting on current supply, capacity, and forecast inventory changes. The team is responsible for assembling, updating, and reporting seat count projections and reconciling discrepancies. Familiarity with typical occupancy metrics, sharing ratios, and industry occupancy trends is essential. The Senior Occupancy Planner will foster partnerships with the client’s Real Estate Organization and end users to cultivate innovative space solutions, ensure consistent delivery of planning services, and effectively manage and report occupancy data. The role operates within a dynamic culture, leveraging expertise in occupancy scenarios and collaborative workplace practices to offer solutions for intricate occupancy issues. This role requires four days (4) of onsite presence weekly in San Antonio, TX.

Requirements

5-7 years of experience in a corporate environment, preferably in strategic space /occupancy planning
Bachelor’s degree in Corporate Real Estate, Finance, Architecture, Design or a related field.
Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, cell calculations) and Microsoft Power Point
Proficiency in CAFM/IWMS software
Experience with AutoCAD for basic test-fits and square foot calculations
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Strategic thinking and big-picture perspective
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Ability to interact with executive-level clients
Proactive and innovative approach to challenges
Strong leadership and influence skills
Adaptability and comfort with change
Ability to work independently and as part of a diverse team.

Responsibilities

Drive the development of tactical and strategic plans.
Sequence building and floor level migrations.
Facilitate and/or resolve planning issues identified in customer meetings.
Ensure planning is aligned with corporate guidelines and maximizes space utilization.
Govern, educate, and enforce space policies/guidelines, procedures, and protocols with the account team.
Track and notify the client of customer requested exceptions.
Create and document all related reporting.
Develop specific Planning Strategies for approval by Senior Leadership.
Act as a Subject Matter Expert in the client's workplace program.
Use utilization data to drive solutions which increase productivity of the Workplace.
Model superior client relationship management and strategic thinking.
Interact with organizational leadership.
Identify requirements.
Prepare and update status reports on actual seat demand versus projected seat demand at the site level or business unit level.
Report out on the current supply, capacity, and forecast inventory changes as required.
Assemble, update, and report the top-down and bottoms-up seat count projections collected at the group-level for the projected planning horizon.
Work with the client to reconcile discrepancies from top-down projections.
Track and report actual seat demand at the site and business unit level.
Foster partnerships with both the client’s Real Estate Organization and end users to cultivate innovative space solutions.
Ensure consistent delivery of planning services.
Effectively manage and report occupancy data within the parameters of the client's workplace programs and strategy.
Leverage expertise in the creation of occupancy scenario and collaborative workplace practices to offer comprehensive solution options for intricate occupancy issues.
Ensure accurate reporting of information.
Foster critical relationships between various individuals and organizations.
Communicate with CREWS to review and resolve planning forecast requirements, concerns, and issues.
Communicate with Business Unit and HR leadership to collect headcount forecasts and resolve headcount forecast discrepancies.
Communicate with Corporate Finance group to gather top-down headcount and growth projections.
Communicate with Project Management to review developed planning strategies which drive Capital construction projects and support the planning to implement these projects.
Communicate with Relocation Project Management and facility management teams to review and approve requested moves, develop migration plans, and conduct facility audits.
Communicate with other members of the occupancy planning team to ensure cross campus/portfolio strategy plans are developed and followed.