Senior Nurse Manager - Fresh Meadows

Housing Works • Queens, NY

5d

About The Position

The Senior Nurse Manager provides strategic and operational leadership for nursing services across multiple clinical sites. The role ensures high-quality, patient-centered care and compliance with regulatory standards, organizational policies, and evidence-based practice guidelines. The Senior Nurse Manager oversees nursing operations, workforce management, quality improvement initiatives, staff development, and clinical performance outcomes. The position serves as a liaison among nursing staff, providers, operational leaders, and executive leadership to support patient care, employee engagement, and organizational performance.

Requirements

• Current New York State Registered Nurse (RN) license in good standing.
• Bachelor of Science in Nursing (BSN).
• At least five years of progressive nursing leadership experience in ambulatory care, primary care, FQHC, or healthcare operations.
• Strong knowledge of FQHC regulations, Joint Commission standards, infection prevention practices, and New York State healthcare regulations.
• Experience with quality improvement methodologies, population health management, and regulatory surveys.
• Proficiency with EMR systems and Microsoft Office applications.

Nice To Haves

• Master’s degree in Nursing, Healthcare Administration, Public Health, or a related field.

Responsibilities

• Provide leadership and oversight for Nursing Managers, Registered Nurses, Licensed Practical Nurses, and Medical Assistants.
• Ensure consistent implementation of nursing policies, procedures, and standards across clinical locations.
• Collaborate with the Director of Nursing and executive leadership to develop and execute nursing department goals and strategic initiatives.
• Monitor staffing, patient volumes, and clinic workflows to optimize efficiency and patient access.
• Lead workforce planning, recruitment, onboarding, retention, and succession planning for nursing staff.
• Foster accountability, teamwork, professionalism, and continuous improvement.
• Ensure delivery of safe, effective, evidence-based nursing care.
• Monitor clinical quality metrics and patient outcomes, and develop action plans when performance targets are not achieved.
• Lead nursing participation in quality improvement initiatives.
• Partner with Quality Improvement and Compliance departments to monitor performance indicators and regulatory requirements.
• Ensure timely follow-up on patient care concerns, service recovery opportunities, and clinical incidents.
• Maintain compliance with federal, state, local, HRSA, and FQHC requirements.
• Support readiness for audits, surveys, and accreditation reviews.
• Ensure accurate documentation and adherence to clinical standards of practice.
• Mentor, coach, and develop nursing leaders and staff to enhance clinical and leadership competencies.
• Conduct performance evaluations and support team members’ professional growth.
• Identify educational needs and coordinate training programs to promote clinical excellence.
• Address performance concerns through corrective action and coaching in accordance with organizational policies.

Benefits

• Three healthcare plans to choose from, with Housing Works covering most of the plan cost and employee contributions based on salary.
• PTO accrual begins immediately, with up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior