Senior Neuroscience Sales Specialist (Spokane, WA) – Johnson & Johnson Innovative Medicine

Johnson & Johnson•Spokane, WA

1d•$79,000 - $158,000

About The Position

Johnson & Johnson Innovative Medicine is hiring a Senior Neuroscience Sales Specialist to support clients and patients in the Spokane, Washington territory. The role is part of the CAPLYTA commercial team and focuses on psychiatry and improving the lives of patients with neuropsychiatric disorders. The specialist is responsible for meeting or exceeding sales expectations in assigned geography while operating ethically and in compliance with company policies. The role involves understanding customer needs, aligning marketing resources, supporting product pull-through, and developing strong product and disease-state knowledge to conduct in-depth clinical discussions with healthcare professionals. The specialist develops local strategic and tactical plans, allocates resources, and manages territory budgets and expenses effectively. The position requires a patient-focused, adaptable, results-oriented sales professional who can build customer relationships, collaborate across teams, and respond effectively to changing market and virtual engagement environments. Work hours may include meetings outside normal business hours. Overnight travel may be required depending on territory geography, with periodic domestic travel to corporate headquarters, training, and sales meetings.

Requirements

At least two years of relevant work experience in healthcare sales or account management, business-to-business sales, or recent transition from active-duty military service.
Bachelor’s degree from an accredited college or university.
Valid driver’s license and safe driving record.
Strong desire and passion for improving the lives of patients and caregivers, with a patient-centric approach.
High integrity and consistent compliance with company policies and procedures.
Self-motivation, initiative, entrepreneurial drive, sound decision-making, teamwork, collaboration, and cross-functional skills.
Demonstrated ability to learn and adapt to an evolving environment and overcome obstacles and challenges.
Ability to adapt to changing telemedicine and virtual environments.
Ability to analyze data and metrics, assess progress against objectives, diagnose performance issues, and identify opportunities.
Experience establishing customer relationships and communicating technical information to diverse audiences.
Ability to perform all essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Three or more years of sales experience in specialty pharmaceuticals.
Launch, antipsychotic, and/or bipolar sales experience.
Commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.

Responsibilities

Drive sales performance in the assigned territory to meet or exceed forecasts while following compliance guidelines, including calling on healthcare professional offices and Mental Health Community Centers in person and virtually.
Use assigned budgets effectively to achieve territory objectives.
Customize customer discussions and interactions according to customer needs in a compliant and ethical manner.
Maintain understanding of the local market, practice structures, evolving customers, and key influencers, and share relevant information with internal stakeholders.
Provide input into resource-allocation decisions across customers and the region.
Identify and select appropriate programs and resources for each customer, practice, or health system.
Work with the Regional Business Manager and key stakeholders to develop a local business plan that achieves business objectives.
Capitalize on formulary approvals and other business opportunities through effective implementation of the strategic plan.
Collaborate with other Neuroscience Sales Specialists on shared objectives and best-practice sharing.
Provide timely and accurate administrative management of work hours, sales-call data, customer objectives, communication responses, synchronization, samples, and expenses.
Develop business plans informed by the depth and breadth of customer needs, available resources, and products.
Complete all assigned company- and job-related training within required timelines.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability coverage
Business accident insurance
Group legal insurance
Pension plan
401(k) savings plan
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year, or 56 hours per calendar year for Washington residents
Holiday pay, including floating holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement
Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
Caregiver leave: 10 days
Volunteer leave: 4 days
Military spouse time off: 80 hours