Senior Network Technician (Active Secret Clearance)

Akima, LLC•Fayetteville, NC

20h•Onsite

About The Position

RiverTech is seeking a Senior Network Technician to work on-site in Fayetteville, North Carolina. The technician will be part of a multifunctional team providing Department of Defense Information Network (DoDIN) services through commercial and military satellite communications ground stations to deployed Department of Defense customers, including National Guard and other special DoD customers, at the Regional Hub Node (RHN) at Fort Bragg, North Carolina. The role performs Tier II operations and maintenance on RHN systems and subsystems and provides support for networking equipment and configuration management. The position works under the functional and operational supervision of the Station Manager or Assistant Station Manager and provides on-site support according to an assigned shift schedule. Applicants must have an active Secret clearance and an unexpired CompTIA Security+ CE certification before hire. Required after hire are CCNA Routing & Switching and CPR certifications, each within six months of the hire date.

Requirements

High school diploma or GED and at least six years of network configuration experience; alternatively, an associate degree or trade-school education in Information Technology or Computer Science and four years of network configuration experience.
Current, unexpired CompTIA Security+ CE certification before the date of hire.
Minimum active Secret clearance.
U.S. citizenship, as required by the contract.
Problem-solving ability and the ability to recommend and implement alternative setups or operations for complex systems.
Detail-oriented, with the ability to handle multiple tasks.
Ability to provide incident and after-action reports and analysis.
Excellent customer service skills and professional presence.
Strong oral and written communication skills, including the ability to read, speak, and communicate effectively in English.
Solid work ethic.

Responsibilities

Provide Tier II support for networking equipment and configuration management.
Submit, manage, process, and resolve Tier II tickets.
Perform Tier II operations and maintenance on RHN systems and subsystems, including network protocols, VoIP formatting, IPv4 and IPv6 addressing, VPN architectures and routing, virtual platforms, IP switching and routing, hardware configuration, and network troubleshooting.
Provide on-site support in accordance with the assigned shift schedule.
Provide incident and after-action reports and analysis.
Recommend and implement alternative setups or operations for complex systems.