About The Position

RBCI is seeking a Senior NOSC Administrator to provide senior-level monitoring, incident response, troubleshooting, and operational leadership for MEDXS network operations supporting AFCENT medical missions worldwide. The position is onsite in Sumter, South Carolina, and is contingent upon contract award. Travel may be required as needed. RBCI is a Service-Disabled Veteran-Owned Small Business providing IT and professional services to commercial businesses, the Department of Defense, and other federal agencies. The company emphasizes workforce diversity and provides management and technology solutions, including project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions. This role requires at least five years of NOSC or NOC experience, familiarity with enterprise network operations, monitoring and troubleshooting tools, incident management, DoD environments, and cybersecurity principles. The successful candidate must be a U.S. citizen and able to obtain and maintain a Secret security clearance. The work environment is typically low to moderate in noise. Physical requirements include regular talking or hearing, frequent use of hands or fingers, occasional standing, walking, sitting, reaching, and lifting or moving up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

  • At least five years of NOSC or NOC experience.
  • Experience supporting enterprise network operations.
  • Knowledge of network monitoring and troubleshooting tools.
  • Experience with incident management procedures.
  • Experience supporting DoD environments.
  • Knowledge of cybersecurity principles.
  • Must be a U.S. citizen.
  • Must be able to obtain and maintain a Secret security clearance.
  • Ability to meet the position’s physical demands, including occasional lifting or moving of up to 25 pounds.

Responsibilities

  • Monitor and manage network operations.
  • Lead incident response and outage resolution efforts.
  • Monitor enterprise network performance and availability.
  • Coordinate escalation and restoration activities.
  • Support cybersecurity monitoring and reporting.
  • Develop operational procedures and documentation.
  • Mentor junior NOSC personnel.
  • Support worldwide mission operations.
  • Travel as needed.

Benefits

  • Health insurance
  • Dental insurance
  • Short-term and long-term disability
  • 401(k) retirement plan
  • Competitive salary
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