Senior Network Infrastructure Technician (L3) – Cruise Ship Operations

Connection•Berwyn, IL

2h•Hybrid

About The Position

Connection has a fantastic opportunity through our Technical Staffing division for a Senior Level 3 Network Technician. This is a contract-to-hire opportunity and is 100% remote when not traveling. We are seeking an experienced infrastructure professional to support enterprise network, server, virtualization, and data center operations aboard active cruise vessels. This unique opportunity requires extensive travel and the ability to live and work onboard cruise ships for extended periods while supporting critical IT infrastructure and modernization projects. This position offers an initial 5-month contract with an excellent opportunity to convert to a permanent Connection employee while continuing to support travel-based infrastructure engagements.

Requirements

U.S. Citizen required
Valid Passport required
Ability to live and work onboard active cruise ships
Willingness to remain onboard for assignments lasting up to 4–5 months
Ability to travel internationally and meet all cruise line onboarding requirements
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Strong Cisco networking expertise
Virtualization experience
Advanced troubleshooting capabilities
Ability to work independently with minimal supervision in remote and dynamic environments

Nice To Haves

Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
Microsoft Certified: Windows Server Hybrid Administrator Associate
CompTIA Server+
Cisco CCNA or CCNP
Veeam Certified Engineer (VMCE)
VMware Certified Professional (VCP)

Responsibilities

Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
Install, configure, maintain, and troubleshoot Cisco network environments, including switches, routers, firewalls, and wireless infrastructure.
Support and administer Microsoft Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and related services.
Manage and troubleshoot virtualization platforms including Hyper-V and VMware.
Perform network diagnostics, root cause analysis, and resolution of performance, connectivity, and infrastructure issues.
Support data center operations, including rack and stack activities, cabling, hardware replacement, and infrastructure upgrades.
Coordinate and execute planned maintenance activities while minimizing operational impact.
Document technical issues, resolutions, system configurations, and operational procedures.
Serve as the primary technical resource onsite and provide guidance to remote support teams as needed.
Maintain adherence to client operational procedures, security standards, and compliance requirements.
Represent the company professionally when interacting with client stakeholders, vessel personnel, and third-party vendors.