Sr Network Engineer- Jacksonville, FL

GuideWell • Jacksonville, FL

3d • Hybrid

About The Position

The Senior Network Engineer designs, implements, and operates enterprise network infrastructure across campus, data center, cloud, and remote-user environments. The role combines hands-on engineering with architectural planning, technical leadership, and collaboration with security, cloud, and application teams to deliver resilient, high-performance networks. This is a hybrid role requiring in-office presence three days per week.

The position provides expert consulting to internal and external customers and partners, leads complex network and system problem resolution, and contributes to technical strategies and architectures. It includes cloud network architecture, network observability, automation and Infrastructure-as-Code, vendor evaluation, network operations, incident response, performance analysis, documentation, and technology deployment. The engineer also partners with architects and senior management, mentors and leads technical teams, and participates in releases and disaster recovery exercises.

The role requires an on-call rotation. A hybrid work arrangement combines flexibility with in-office engagement; team schedules depend on role requirements and business needs. Travel to and from corporate offices may be required.

Requirements

• At least 5 years of related work experience in network infrastructure design and administration.
• A related bachelor's degree or additional related equivalent work experience in an IT-related field.
• Extensive knowledge and experience in network operations.
• Ability to manage tasks independently and take ownership of responsibilities.
• Ability to learn from mistakes and apply constructive feedback to improve performance.
• Ability to communicate highly complex technical information clearly and articulately to all levels and audiences.
• Ability to adapt to a rapidly changing environment.
• Strong critical-thinking skills to evaluate alternatives and present solutions consistent with business objectives and strategy.
• Broad, expert knowledge of many tools or products and deep knowledge of at least one particular tool or product.
• Proven leadership abilities, including knowledge sharing, conflict resolution, facilitating open discussions, fairness, and appropriate assertiveness.
• Ability to work in a hybrid arrangement with in-office presence three days per week.
• Ability to participate in an on-call rotation.

Nice To Haves

• CCNP, CCIE, or equivalent certifications.
• Cloud certifications such as AWS Advanced Networking Specialty or Azure Network Engineer.
• Experience with SD-WAN platforms such as Cisco Viptela/Catalyst SD-WAN, Versa, Fortinet, or Palo.
• Experience supporting regulated environments such as HIPAA, PCI, SOC 2, or FedRAMP.
• Experience with observability platforms such as Datadog, ThousandEyes, or NetBrain.
• Hands-on automation and scripting experience, including Postman or Ansible.
• Experience using Agile methodology.
• A bachelor's degree in a related field.
• Jacksonville-area residency or willingness to relocate before the start date.

Responsibilities

• Provide expert-level consulting services to internal and external customers and partners.
• Resolve issues or maximize capabilities involving multiple facilities, high transaction volume or costs, or high-impact situations.
• Manage cloud network architecture, including Transit Gateway and hub-and-spoke designs, Direct Connect or ExpressRoute circuits, VPC/VNet design, and centralized inspection patterns.
• Build and maintain network observability through tools such as Datadog, ThousandEyes, SolarWinds, or equivalent, including dashboards, alerting, and capacity planning.
• Develop automation and Infrastructure-as-Code using Python, Ansible, and Terraform to streamline configuration management, compliance, and change deployment.
• Lead the design and implementation of large-scale networking solutions based on business requirements.
• Author and maintain network diagrams, runbooks, standards, and as-built records.
• Participate in an on-call rotation and lead major incident response when network issues affect the business.
• Lead technical teams resolving complex network and system problems, including protocol analysis, system errors, interoperability problems, security incidents, and disaster recovery events.
• Contribute to technical strategies and architectures.
• Research, evaluate, and select vendor solutions.
• Design systems and develop processes and procedures for operation and maintenance.
• Work with architects to develop network strategies and architectures.
• Diagnose and resolve infrastructure, hardware, and software design and maintenance issues.
• Consult with senior management on technical issues.
• Monitor and maintain network systems.
• Prepare reports, analyze trends, issues, and network performance metrics, and recommend courses of action.
• Implement and deploy technology designs, troubleshoot and resolve issues, and develop procedures and documentation.
• Participate in monthly releases and disaster recovery exercises.
• Develop and maintain procedures.
• Mentor junior team members and partner with security, cloud, and application teams.

Benefits

• Medical, dental, vision, life, and global travel health insurance.
• Short- and long-term disability programs.
• Retirement Savings Plan with employer match.
• Paid time off, volunteer time off, 10 holidays, and 2 well-being days.
• Additional voluntary benefits.
• Comprehensive wellness program.
• Competitive pay and opportunities for incentive or commission compensation.
• Regular annual reviews with pay-for-performance considerations for base pay increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior