Sr. Network Engineer

Police & Fire Federal Credit Union • Bensalem Township, PA

1d • Onsite

About The Position

The Senior Network Engineer designs, implements, configures, maintains, troubleshoots, and provides operational support for PFFCU’s enterprise network infrastructure. The role provides advanced technical expertise, project implementation support, and Tier 3 escalation support to maintain the availability, reliability, and performance of network services. It primarily supports on-premises infrastructure, including branch connectivity, data center networking, routing, switching, and WAN technologies.

The position involves network infrastructure projects and technology deployments; equipment configuration and lifecycle management; documentation; performance monitoring; troubleshooting; and operational support. The engineer works independently and collaborates with Information Technology teams, vendors, and business units. Occasional travel to branches and other PFFCU locations may be required for installations, maintenance, and project implementations.

The role includes an after-hours on-call rotation, with required onsite support approximately one week per month. Core business hours are Monday through Friday, 8:00 AM to 4:00 PM, with additional hours as operational requirements dictate.

Requirements

• Seven or more years of hands-on experience supporting enterprise Cisco networking infrastructure.
• Advanced knowledge of configuring, administering, maintaining, and troubleshooting Cisco ISR routers, Cisco Catalyst switches, and Cisco Nexus switches.
• Strong understanding of enterprise LAN/WAN architecture, TCP/IP networking, Layer 2 and Layer 3 technologies, and network infrastructure design.
• Advanced understanding of BGP, MP-BGP, OSPF, MPLS, VLANs, VXLAN, and Ethernet switching.
• Experience supporting MPLS and SD-WAN environments, including WAN routing, transport connectivity, failover, and branch network operations.
• Strong knowledge of Cisco IOS, IOS XE, and NX-OS.
• Experience with VLANs, trunking, Spanning Tree Protocol, EtherChannel, HSRP, VRRP, and QoS.
• Experience with network troubleshooting, routing analysis, interface diagnostics, packet captures, and performance monitoring.
• Strong understanding of Windows and Linux operating systems.
• Proficiency with network-related tools and applications, including SSH, SNMP, SMTP, NetFlow, and Cisco DNA Center/Catalyst Center.
• Experience with enterprise network monitoring and management platforms.
• Strong understanding of troubleshooting methodologies, root cause analysis, and incident resolution.
• Experience with network equipment lifecycle management, firmware upgrades, hardware replacement, and infrastructure maintenance.
• Experience developing technical documentation, network diagrams, operating procedures, and troubleshooting runbooks.
• Strong project management and organizational skills, including managing multiple concurrent projects with multi-month implementation timelines.
• Ability to learn, implement, and support emerging networking technologies, network management platforms, load balancers, and infrastructure monitoring tools.
• Ability to independently diagnose complex technical issues and develop effective solutions.
• Strong communication skills, including the ability to clearly convey technical information to IT personnel, vendors, management, and business stakeholders.
• Ability to work independently and as part of a technical engineering team.
• Ability to prioritize competing operational requirements, project responsibilities, and incident escalations.
• Willingness to participate in an after-hours on-call rotation and support scheduled maintenance.
• Ability to work varying hours, including occasional evenings and weekends.
• Ability to travel to branch locations and other PFFCU facilities as needed.
• Ability to lift up to 50 pounds and install or relocate network equipment, including rack-mounted devices.

Responsibilities

• Lead and participate in the design, implementation, configuration, and deployment of enterprise network infrastructure, including new branch locations, equipment, and networking technologies.
• Configure, administer, maintain, and troubleshoot Cisco ISR and Catalyst routers, Cisco Catalyst switches, Cisco Nexus switches, and associated infrastructure.
• Support enterprise LAN, WAN, MPLS, and SD-WAN environments, including branch connectivity, data center networking, and intersite communications.
• Configure, maintain, and troubleshoot BGP, MP-BGP, OSPF, and other dynamic routing protocols.
• Support Cisco Catalyst SD-WAN infrastructure, including WAN transport connectivity, routing, and network performance.
• Lead network equipment lifecycle management, including hardware replacements, software and firmware upgrades, capacity planning, and technology refreshes.
• Monitor network availability, performance, bandwidth utilization, interface errors, and infrastructure health; identify potential problems and recommend improvements.
• Analyze network topology, device configurations, routing behavior, and traffic patterns to resolve connectivity and performance issues.
• Provide Tier 3 escalation support for complex network incidents, outages, and service degradation.
• Troubleshoot using device diagnostics, system logs, packet captures, network management platforms, and other diagnostic tools.
• Diagnose reported network problems, document root causes, recommend corrective actions, and implement permanent solutions.
• Perform routine equipment maintenance, approved software and firmware updates, configuration reviews, and operational health checks.
• Review and audit network configurations for compliance with operational, configuration, and infrastructure standards.
• Identify opportunities to optimize performance, reliability, and resiliency and reduce operational disruptions.
• Maintain network diagrams, topology maps, equipment inventories, circuit documentation, configuration records, and technical procedures.
• Create and update network documentation, operational runbooks, troubleshooting procedures, and standard operating procedures.
• Develop architecture diagrams and implementation plans using Microsoft Visio or comparable tools.
• Support equipment installation, replacement, rack-and-stack activities, cabling, and connectivity validation at branches and data centers.
• Coordinate with telecommunications carriers, third-party providers, and equipment vendors to troubleshoot circuit and technical issues and restore service.
• Collaborate with Information Technology teams on infrastructure projects, implementations, and operational requirements.
• Provide technical guidance to other network engineers and Information Technology support personnel as needed.
• Participate in infrastructure planning, equipment upgrades, network expansions, and improvement initiatives.
• Conduct post-implementation validation and testing of network functionality, connectivity, stability, and performance.
• Support project implementations and coordinate operational handoffs to appropriate Information Technology teams.
• Participate in the scheduled after-hours on-call rotation for network incidents and critical infrastructure issues.
• Review operational tasks, monitoring alerts, and maintenance activities to ensure timely completion.
• Communicate project status, infrastructure concerns, service disruptions, and escalations to the Network Services Manager and appropriate Information Technology management.
• Complete assigned activities and projects in accordance with organizational priorities and the Business Plan.
• Perform other duties as assigned by the Network Services Manager and Senior Management.

Benefits

• Medical, dental, and vision benefits, with PFFCU covering 75% to 95% of premiums.
• 401(k): PFFCU contributes an automatic 6% after one year, regardless of employee contribution.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed