Senior Network Administrator - 1742

Colorado Coalition for the Homeless•Denver, CO
•$124,500 - $146,243•Hybrid

About The Position

The Senior Network Administrator is responsible for designing, implementing, and managing the organization’s network infrastructure, primarily consisting of network switches, routers, and firewalls. The role supports the stability, security, and efficiency of network operations and the organization’s mission-critical activities. Applicants must live in Colorado. The position designs and deploys Cisco-based and other network solutions; configures and maintains network equipment; implements security measures; monitors performance; troubleshoots issues; maintains documentation and reports; supports end users; and manages vendor relationships and networking requests across Tiers 1, 2, and 3. The role also requires accurate use of company systems and records, collaboration with staff across departments, and other duties as assigned. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM, with some evening and weekend shifts as required. The position works primarily on-site, with some hybrid flexibility based on business needs. Work is primarily in a climate-controlled shared office and desk environment, with frequent interpersonal interaction, weekly meetings, and trips outside the office. Travel to other Colorado sites may be required.

Requirements

  • Must live in Colorado.
  • At least 10 years of experience in network administration; experience in environments using Cisco networking equipment is preferred.
  • CCNP certification or at least 5 years of equivalent experience.
  • Strong knowledge of TCP/IP protocols, LAN/WAN configuration, routing protocols such as OSPF and BGP, and network security principles.
  • Proficiency in Microsoft Terminal Services, including Gateway Broker and RD Web.
  • Ability to provide timely, customer-focused support to staff across the organization.
  • Ability to build and maintain internal and external relationships that motivate, guide, or reinforce others’ performance toward goals.
  • Thoroughness, consistency, precision, and thoughtful review of work.
  • Ability to communicate clearly and effectively through multiple media to diverse audiences.
  • Ability to remain calm, think clearly, and use sound judgment in high-pressure situations.
  • Ability to access and interpret information on computer screens and printed materials.
  • Ability to manage multiple projects and stakeholders in a dynamic environment.
  • Ability to adhere to process protocols.
  • Ability to move equipment weighing up to 50 pounds.
  • Ability to stand, sit, and walk throughout operational work hours.
  • Ability to write, type, and use telephones, cellphones, and online phones.
  • Valid Colorado driver's license required.
  • Ability to perform essential functions with or without reasonable accommodation and without posing a direct threat to health or safety.

Nice To Haves

  • Bachelor’s degree in computer science, Information Technology, or a related field; equivalent work experience may be considered in lieu of a degree.
  • Experience administering networks in environments utilizing Cisco networking equipment.

Responsibilities

  • Design and deploy Cisco-based and other network solutions to meet organizational requirements.
  • Configure and maintain switches, routers, and firewalls.
  • Implement network security measures to protect against unauthorized access, vulnerabilities, and attacks.
  • Conduct regular security audits and ensure compliance with organizational policies and industry standards.
  • Monitor network performance and identify opportunities to optimize infrastructure performance and uptime.
  • Troubleshoot network issues and outages to resolve them promptly and minimize downtime.
  • Maintain accurate network documentation, including diagrams, configurations, and procedures.
  • Generate reports on network performance, capacity, and availability.
  • Provide technical support and guidance to end users on network-related issues.
  • Manage vendor relationships for network hardware and software, including procurement and support.
  • Resolve Tier 1, Tier 2, and Tier 3 networking requests.
  • Use company systems accurately and promptly, maintain up-to-date records, and complete future upgrades as directed.
  • Collaborate across departments to contribute to program objectives, organizational culture, and a positive working environment.
  • Perform other job duties as assigned.

Benefits

  • Health insurance with HMO or PPO options.
  • Dental plans and vision insurance.
  • Flexible spending accounts.
  • Supplemental life insurance.
  • Company-paid basic life and AD&D insurance.
  • Employee Assistance Program.
  • 403(b) retirement savings matching.
  • Paid time off, including holidays, sick leave, and vacation.
  • Domestic partner coverage for same-sex and opposite-sex partners.
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