Senior Network Administrator

SOSi•Pearl Harbor, HI

1d•Onsite

About The Position

SOSi is seeking a Senior Network Administrator to join their team at Joint Base Pearl Harbor Hickam in Honolulu, HI. This role is crucial for ensuring secure, compliant, and resilient network operations that support mission-critical communications for over 5,000 users in the Pacific theater. The position involves managing complex IT systems and solving high-stakes technical challenges to enable time-sensitive Command and Control (C2) strategies.

Requirements

Active in-scope TOP SECRET clearance with SCI eligibility.
Bachelor’s Degree in IT, Networking, or similar, and 4 years of related experience OR 8+ years of experience in network administration.
DoD 8570 IAT-II compliant (CCNA, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP).
Cisco Certified Network Associate (CCNA) or higher.
Expertise in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs.
Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs).
Strong problem-solving skills and the ability to troubleshoot network issues.
Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers.
Able to support 24/7 operations (including support to exercises), when necessary.
Able to follow instructions and work both independently and in a (distributed) team environment.

Nice To Haves

Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL).
Familiarity with Department of Defense (DoD) protocols and procedures.
Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments.
Knowledge of Forcepoint, Juniper, and other network technologies.
Proficient in Help Desk and software applications (Jira, Service Now, Remedy).
Awareness of Command and Control (C2) applications.
Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning).
Customer-service oriented with a willingness to participate and assist.

Responsibilities

Monitor, maintain, and ensure network availability while adhering to DoD regulations.
Manage various network components including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices.
Configure and maintain Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems.
Support and troubleshoot External Border Gateway Protocol (eBGP) routing within a Palo Alto environment.
Implement and provide oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods.
Provide support in the maintenance of VDI environments.
Manage Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems.
Serve as a point of incident escalation and coverage for network-related issues.
Review and troubleshoot network transport and protocol related issues.
Collaborate with the Cross-Domain Solutions team to facilitate secure information sharing.
Act as the primary point of contact (POC) for the project management team regarding installation, configuration, and implementation of network equipment.
Participate in project coordination with the project management team.
Liaise with POCs and customers to understand network needs and provide solutions, including List of Materials (LOM), proposals, solution diagrams, and implementation timelines.
Follow guidance from the Network Operations Lead, Deputy, and Operations Manager.
Participate in related solution technologies and special projects.