Senior Microsoft Systems Administrator

IBR • Alexandria, VA

1d • Hybrid

About The Position

At Imagine Believe Realize, LLC we are driven by innovation, transformation and a relentless pursuit of excellence. As an industry leader delivering impactful results, we thrive on solving complex technical challenges and developing cutting-edge solutions that empower our customers and advance critical missions. IBR is a fast-growing company fueled by passion, curiosity, and innovative thinking – where every team member has the opportunity to continuously learn, unlock their full potential, and redefine what is possible in engineering and technology. If you are inspired by innovation, eager to make a difference, and ready to bring your creativity and expertise to a mission-focused team, we invite you to join us and together, we will shape the future. Let’s Make It Real! As a Senior Microsoft Systems Administrator at IBR, you will play a key role in providing support in maintaining and managing the Microsoft-based IT infrastructure for the National Credit Union Administration program. The role will provide support to all systems ensuring security, reliability, and efficiency in operation. The Senior Systems Administrator will oversee the deployment, configuration, and support of Microsoft technologies such as Windows Servers, applications and associated technologies such as Azure, Active Directory, Intune, Exchange, Office 365, SharePoint, and Teams. As a Senior Systems Administrator you will collaborate with cross-functional IT teams to support various OCIO specific projects and initiatives, providing technical expertise to ensure Microsoft technologies are effectively integrated into the agency's overall IT strategy.

Requirements

• Must be able to obtain and maintain a Public Trust security clearance.
• 7+ years of professional experience in Systems Administration.
• 3+ years of experience leading IT systems administration, including experience leading or overseeing system infrastructure.
• Bachelor’s degree in information technology or related field or equivalent professional experience.
• A hybrid-remote role and must be able to support onsite work at the Alexandria, VA location as needed.
• May need to travel to NCUA locations which may include the below for installing and maintaining physical equipment (e.g., network firewall, server, storage, uninterruptable power supplies). Alexandria, VA Sterling, VA Austin, TX Tempe, AZ Phoenix, AZ
• Must have experience managing a Microsoft-based infrastructure by overseeing the deployment, migration, configuration, and support of Microsoft technologies such as Windows Server, Entra ID, Active Directory, Intune, Exchange Online, Office 365, SharePoint, Teams, and Azure.
• Windows Task Manager expertise (Cloud computing platforms such as AWS, Microsoft Azure, or Google Cloud Platform)
• Experience providing end user system support
• Experience managing and troubleshooting VMware vSphere environments.
• Experience with overseeing on-prem hardware infrastructure (e.g., servers and storage), the on-prem hypervisor environment (e.g., VMWare, vSphere), and CSP infrastructure hosted in Microsoft Azure.
• Experience monitoring the performance of virtual environments and optimizing resource allocation to ensure efficient operation.
• Experience managing software deployment and updates through tools like SCCM and Intune.
• Experience monitoring Microsoft system performance and addressing issues
• Experience performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely.
• Must have experience with data center and cloud-based (Azure) deployments.
• Azure DevSecOps experience required.
• Experience with Infrastructure as Code such as Terraform for diagnosing and resolving complex system and network issues.
• Scripting and automation tools experience (JavaScript, Bash, PowerShell, or Perl)
• Experience with automated server builds
• Customer service driven.
• Excellent written and verbal communication skills.
• Must be detail oriented.
• United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance.

Nice To Haves

• Azure DevSecOps experience is desirable.
• Preferred certifications may include Microsoft Certified: Azure Administrator, CompTIA Network+, or VMware Certified Professional

Responsibilities

• Serve as the senior technical escalation point for complex system issues.
• Manage and maintain the Microsoft-based infrastructure including servers, networks, and applications.
• Ensures the Microsoft infrastructure is scalable, secure, stable, and efficient operation of systems by performing regular updates, backups, and troubleshooting tasks.
• Oversee the deployment, configuration and support of IT systems to ensure optimal performance and security using vSphere, Cloud Service Providers, appliances, etc.
• Manage and maintain Microsoft-based IT infrastructure, including Windows Server, Windows 11, Entra ID, Active Directory, Intune, Exchange, Office 365, SharePoint, Teams, and Azure.
• Manage software deployment and updates through tools like SCCM and Intune.
• Providing technical expertise and ensuring servers, endpoints, and Microsoft services are effectively integrated into NCUA’s overall IT strategy.
• Manage user accounts, permissions, and access controls to ensure system integrity and security.
• Monitor system performance and address issues that arise.
• Implement and maintain monitoring systems for proactive and reactive support.
• Manage Microsoft servers and Azure Cloud Services across multiple availability zones and physical locations.
• Create and maintain code-based automation to build, configure, and manage IT infrastructure (servers, networks, cloud)
• Lead Infrastructure as Code (Iac) utilizing Terraform, Ansible, CloudFormation or similar technologies.
• Performing regular updates, backups, and troubleshooting to ensure systems run smoothly, securely, and availability.
• Participate in security and compliance assessments audits.
• Participate in disaster recovery planning and testing to ensure system resilience.
• Manage and maintain M365 Conditional Access Policies.
• Implement and manage security policies to meet NCUA baselines, executive directives, and security requirements.
• Deliver unified role-based access across NCUA’s IT services.
• Develop and implement IT policies and procedures to ensure compliance with industry standards and regulatory requirements.
• Develop and maintain documentation for system configurations and procedures.
• Continuously research and evaluate new technologies and trends to recommend improvements and innovations.
• Collaborating with stakeholders to support various projects and initiatives.
• Provide technical leadership and guidance to junior staff, helping to develop their skills and knowledge.

Benefits

• Nationwide medical, dental, and vision insurance
• 3 weeks of Paid Time Off and 11 Paid Federal Holidays
• 401k matching
• Life Insurance, Short-Term Disability, and Long-Term Disability at no cost to our employees
• Supplemental insurance options
• Flexible spending accounts and Dependent Care spending accounts
• Wellness incentives
• Reimbursement for professional development and certifications
• Access to training assistance opportunities to support career growth and progression
• Hybrid and Remote work opportunities to support work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior