Senior Mgr, People Operations & Programs
About The Position
SPAN is a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow climate change. The People team works to help employees and teams deliver high-impact work by strengthening leadership capabilities, building effective programs and practices, and using technology to reduce friction as the organization scales. SPAN is seeking a seasoned individual contributor to lead People Operations and programs. The role combines company-wide program development with the day-to-day operation of People processes. It requires fluency in People Operations fundamentals and experience partnering with managers on organizational design. The position operates with a high degree of autonomy and partners with managers and leaders across the company while overseeing operational details.
Requirements
- At least 9 years of progressive experience in People Operations, Business Partner, or Generalist roles, with direct ownership of People programs.
- At least 3–4 years of experience managing people.
- Experience scaling global People programs and operations through periods of high growth and change.
- Experience implementing AI solutions as part of efficiency and automation improvements.
- Strong working knowledge of People Operations fundamentals, including leave of absence administration, workplace accommodations, benefits administration, and process management.
- Excellent judgment and discretion when handling confidential and sensitive employee matters.
- Strong written and verbal communication skills, with the ability to build trust and influence at all levels of the organization.
Nice To Haves
- Experience strategically partnering with managers on team structure, role design, and workforce planning.
- Experience supporting both exempt and nonexempt employees.
- Experience in a hardware, manufacturing, or climate tech company.
- Familiarity with people analytics and survey platforms.
Responsibilities
- Own day-to-day People Operations, including global compensation and performance cycles, benefits program management, People systems, analytics, employee lifecycle processes, compliance coordination, and scalable operations.
- Identify gaps and inefficiencies in People programs and Operations processes, and lead improvements from concept through implementation.
- Manage and continuously improve core People programs, including employee engagement surveys, performance review cycles, and manager training and development curricula.
- Design and build automated workflows to reduce manual work, improve handoffs, prevent errors, and create leverage across the People function.
- Translate program outcomes into clear action plans and recommendations for People leadership and managers.
- Partner with managers on team structure, role design, and workforce planning as their teams grow and change.
- Serve as a trusted point of contact for managers and employees on People policies, programs, and processes.
- Lead employee relations matters, investigations, and conflict resolution while exercising sound judgment and ensuring compliance with employment law.
- Help ensure People programs and Operations practices comply with relevant employment laws and regulations.
- Partner with Talent Acquisition, Legal, Finance, and IT on People-related systems and initiatives.
- Build reporting and analytics that give People leadership visibility into program effectiveness and operational health.
- Build out a high-performing global team as SPAN grows.
Benefits
- Competitive compensation and equity grants.
- Medical, dental, and vision base plans with 100% of employee premiums covered; options for additional coverage.
- Parental leave of up to 24 weeks, depending on eligibility.
- Comfortable, sunny office near BART and Caltrain public transit.
- Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, and lunch-and-learns.
- Flexible time off and generous holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
